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Siebel Partner Relationship Management Administration Guide > Managing Your Partners > About Communicating with Your Partners > Using Siebel Briefings, Content Services, and Content BrokerThe Briefings screen of the Siebel PRM Portal lets your partners use the following communication methods:
Partner employees can also use the Tracking Profile views of the Briefings screen to choose accounts, competitors, industries, or products that they want to track. These tracked items appear in the Briefings screen in views separate from the personalized briefing that you set up, such as the Accounts Briefings view and the Competitors Briefings view. The information displayed is personalized for each partner employee. You set up this screen to specify the information that appears. For example, you can configure the Siebel PRM Portal home page so it shows Company In the News or New Products, to help partner employees stay up-to-date on the latest news and product information from the brand owner company. Then, whenever partner employees log onto the Siebel PRM Portal, they immediately see this information, which can help them on sales calls. On the home page, the partner agent clicks these new product and news links to get more detailed information. In addition, partner employees can use their own personalized My Briefings screens to see information about accounts, competitors, and finance and industry news. You set up Siebel Briefings for partner employees in the same way that you set up Siebel Briefings for your own employees. For more information on Siebel Briefings, see Siebel Briefings Administration Guide. |
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