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Examples of Field Service with Siebel PRM

Many brand owners use partners to provide field service and other types of service that require use of parts to service assets that customers have purchased. Siebel PRM provides the Inventory screen and the Assets screen to support this sort of service.

The following topics provide two typical examples for this sort of service:

• Example of the Brand Owner and Partner Managing Inventory
• Example of the Partner Responding to Service Requests for Assets