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About Siebel ARM Files

When enabled, the Siebel ARM feature saves binary Siebel ARM files in the following locations:

• Siebel Server log subdirectory on Windows: SIEBSRVR_ROOT\log
• Siebel Server log subdirectory on UNIX: SIEBSRVR_ROOT/enterprises/EnterpriseServerName/SiebelServerName/log
• Siebel Web Server Extension log subdirectory: SWSE_ROOT\log.

For information about Siebel ARM, see About Siebel Application Response Measurement.

The Siebel ARM feature names the binary data files as in the following example:

T200401081744_P001768_N0006.sarm

where:

• T is a constant value, indicating that timing convention information follows.
• 200401081744 indicates the date and time of the Siebel ARM file. This example indicates this file was saved on January 8th, 2004 at 17:44.
• P is a constant value, indicating that process ID information follows.
• 001768 indicates the process ID on which Siebel ARM collects data.
• N is a constant value, indicating that Siebel ARM ID information follows.
• 0006 indicates the Siebel ARM log ID number for the listed process ID. Starts at 0000 and increments until it reaches 9999, at which point it wraps around to 0000.
• .sarm is the Siebel ARM file extension.

NOTE:  The Siebel ARM feature creates an empty Siebel ARM file on the Web server before populating it with data. It begins storing data to these files after the feature reaches the value of the SIEBEL_SARMFileSize environment variable. For more information, see About Siebel ARM Parameters and Variables.

To analyze the data contained in the binary Siebel ARM files, use one of the following tools, which present the collected data in a readable format:

• Siebel ARM Query Tool. This command-line tool allows you to analyze the performance data collected by Siebel ARM. The Siebel ARM Query Tool is the recommended tool for analyzing Siebel ARM data. For more information about the Siebel ARM Query Tool, see Analyzing Siebel ARM Files Using the Siebel ARM Query Tool.
• Siebel ARM Analyzer Tool. This command-line tool allows you to analyze the performance data collected by Siebel ARM. However, the Siebel ARM Query Tool is recommended for use over the Siebel ARM Analyzer Tool. For more information about the Siebel ARM Analyzer Tool, see Analyzing Siebel ARM Files Using the Siebel ARM Analyzer Tool.

NOTE:  Siebel Diagnostic Tool is no longer supported for Siebel CRM version 8.1 and later. The functionality previously provided by Siebel Diagnostic Tool is now available with Oracle® Application Management Suite for Siebel. For more information about using Oracle Application Management Suite for Siebel, see Oracle Enterprise Manager Getting Started with Application Management Pack for Siebel in the documentation library on Oracle Technology Network.