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SWISendPaymentInstructions Workflow

This workflow forwards payment data for a benefit from Siebel Public Sector an accounts payable application, and consequently the citizen is paid. The accounts payable application returns payment data, such as the status and number of the payment, to Siebel Public Sector.

A user initiates this workflow by clicking the Send Payment button in the Benefit Plans view in the Plans view of the Cases screen. Figure 21 shows this workflow.

Figure 21. SWISendPaymentInstructions Workflow

Workflow Description. This workflow performs the following actions:

1. Query Payment Line. This step finds the payment record in Siebel Public Sector using the row Id and constructs a Siebel message.
2. Get Attributes. This step obtains the following attributes in Siebel Public Sector for the payment record: Enterprise Name, Message ID, Locale, and Language.
3. Set Parameters. This step sets the attributes from the previous step in the Siebel message.
4. Send to AIA. Administrators must replace this placeholder step with a step that implements the integration that they set up.

   NOTE:  Administrators can set up the integration in Oracle Application Integration Architecture or use some other type of integration. In either case, they must change this placeholder step to implement the integration that they use.

5. Update Status. This step changes the status of the payment record in the Siebel database to Submitted-Pending.
6. Refresh Record. This step updates the status of the payment record in the user interface.

Associated Business Service Methods. The following table describes the workflow steps in this workflow that call a business service method.