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HLS Incident Evaluate Assessment Workflow


This workflow evaluates a risk assessment for an incident to determine whether the incident is urgent.

A user initiates this workflow by selecting a risk assessment in the Assessments view for an incident and then clicking the Evaluate Assessment button. Figure 28 shows this workflow.

Figure 28. HLS Incident Evaluate Assessment Workflow

Workflow Description. This workflow performs the following actions:

  1. Check Assessment Type. If the Assessment Type field for the incident is Risk, then this step goes to Step 2. If the Assessment Type field is not Risk, then the workflow terminates.
  2. Above Threshold. If the Percent field of the risk assessment is greater than an established threshold, then this step goes to Step 3. If the Percent field of the risk assessment is not greater than an established threshold, then this step goes to Step 4.
  3. Priority Urgent. This step sets the Incident Priority field for the incident to Urgent.
  4. Priority Routine. This step sets the Incident Priority field for the incident to Routine.
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