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Process of Managing Benefits for Cases


This process consists of tasks that users typically perform when managing benefits for cases. Your agency might follow a different process according to its business requirements.

To manage benefits for cases, users perform the following tasks:

  1. Screening Cases for Benefits Eligibility
  2. Automatically Assigning Benefits to Cases
  3. Reviewing Details for Benefits Determination
  4. Manually Assigning Benefits to Cases
  5. Setting Up Payment Profiles
  6. Processing Benefit Payments
  7. Viewing Payments for Benefits Cases
  8. Checking for Necessary Benefits Reassignments
  9. Reassigning Benefits to Cases
  10. Viewing the Benefit History for Benefits Cases

This process is a step in Roadmap for Managing Benefits Cases.

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