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Siebel Public Sector Guide > Managing Benefits Cases > Process of Managing Benefits for Cases > Viewing Payments for Benefits CasesAn agent can review, but not change, the past and future benefit payments for a benefits case in the Payments view. The Payments view shows both the payments that agents manually create and the payments that are associated with benefits that another application determines. This task is a step in Process of Managing Benefits for Cases. To view the payments for a benefits case
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