Siebel Public Sector Guide > Managing Investigative Cases > Process of Managing Evidence Items >

Adding Details to Evidence Records

Numerous views allow members of the case team to add supporting documentation and activities to the evidence record.

This task is a step in Process of Managing Evidence Items.

To add details to an evidence record

1. Navigate to the Evidence screen, then the Evidence List view.
2. Drill down on the Evidence Name field of the evidence record.
3. Click the appropriate view tab, and create a new record.

   The following table describes some of the views.

   View	Description
   More Info	Use this view to view some evidence fields and to enter values in some of these fields.
   Accounts	Use this view to associate existing account records with the evidence and create a new account record. For more information, see Adding Accounts to Cases.
   Activities	Use this view to create the follow-up tasks for the evidence and to assign each task to a team member. For more information, see Managing Activities for Cases.
   Activity Plans	Use this view to associate a predefined activity plan containing activities with the evidence. For more information, see Managing Activities for Cases and Siebel Applications Administration Guide.
   Attachments	Use this view to associate electronic files, such as documents, images, and other media, with the evidence. For more information, see Adding Attachments to Cases.
   Audit Trail	Use this view to determine who modified the evidence record and when the user made the changes.
   Contacts	Use this view to associate existing contact records with the evidence or create a new contact record. For more information, see Adding Contact Information to Cases.
   Groups	Use this view to associate existing group records with the evidence or create a new group record. For more information, see Creating Profiles for Groups.
   Group Suspects	Use this view to associate existing suspect records with the evidence or create a new suspect record. For more information, see Creating Profiles for Group Suspects.
   Notes	Use this view to add other information to the evidence record. For more information, see Adding Notes to Cases.
   Related Evidence	Use this view to associate other evidence records with the evidence.
   Service Requests	Use this view to initiate a request for action or service fulfillment for the evidence. For more information about service requests, see Siebel Field Service Guide.
   SubEvidence	Use this view to create evidence records that are directly associated with the evidence. You can drill down on the Evidence Name field of a record in this view and add details to the sub-evidence record in the same way that you add details to any evidence record.