Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >

Maintaining Siebel Remote

This task is a step in Process of Administering Siebel Remote.

This topic describes some of the management activities you can periodically do to keep your implementation of Siebel Remote running efficiently.

To maintain Siebel Remote

• Keep organization information current.

  For more information, see How Positions, Organizations, and Responsibilities Affect Access.

• Clean the cache.

  For more information, see Cleaning the Cache of the Dispatch Board.

Cleaning the Cache of the Dispatch Board

You might notice significant activity in the S_DSP_BRD_LOG table (Dispatch Board Log) that the dispatch board cache uses. Siebel Remote uses this cache to help meet performance requirements of the dispatch board. It is recommended that you do not modify the S_DSP_BRD_LOG table or directly modify how Siebel Remote uses it. To clean up the S_DSP_BRD_LOG table, you can periodically use the FS Activity Cache business service. To automatically do this work for you, you can configure a repeating server component job. For more information, see Siebel Field Service Guide.

To clean the cache of the dispatch board

1. Log in to the Siebel Server with administrator privileges.

   For more information, see Logging In to the Siebel Server as an Administrator.

2. Navigate to the Administration - Business Service screen, and then the Simulator view.
3. In the Simulator list, create a new record.
4. In the Service Name field, click the select icon, and then choose FS Activity Cache.

   The display name for this service is Field Service Activity Cache Service.

5. In the Method Name field, click the select icon, and then choose CleanUpCacheTable.
6. Click Run.

   The business service method runs. It clears the data from the cache table of the Dispatch Board.