Advanced Search

feature

Not applicable.

Not applicable.

Basic Siebel Call Center functionality

feature

Not applicable.

Associated with the Call Center Object Manager server component. Includes the following items:

• Quotes
• Opportunities
• Forecasting
• Service Requests
• Households
• Campaigns
• SmartScripts

Basic Siebel Sales functionality

feature

Not applicable.

Associated with Sales Object Manager server component. Includes the same items as the Basic Siebel Call Center functionality.

Business Integration Batch Manager

server component

Enterprise Application Integration (EAI) component group

The only component in the EAI group that Siebel Remote does not support on a regional node is Oracle's Siebel Enterprise Integration Manager.

Business Integration Manager

server component

Enterprise Application Integration (EAI) component group

Not applicable.

Call Center Object Manager

server component

Siebel Call Center component group

Not applicable.

Charting

feature

Not applicable.

Not applicable.

Communications Configuration Manager

server component

Communications Management component group

Used by the Computer Telephony Integration (CTI) feature.

Communications Outbound Manager

server component

Communications Management component group

Not applicable.

Communications Session Manager

server component

Communications Management component group

Used by the Computer Telephony Integration (CTI) feature.

CTI (Computer Telephony Integration)

feature

Not applicable.

Associated with Communications Configuration Manager and Communications Session Manager server components.

Siebel Remote does not support live call transfer from a user on one regional node to a user on another regional node.

Database Extract

server component

Siebel Remote component group

Siebel Remote supports all components in the Siebel Remote component group.

Document Server

server component

Siebel eDocuments component group

For the Correspondence, Proposals, and Presentations features.

EAI Object Manager

server component

Enterprise Application Integration (EAI) component group

Not applicable.

eService Object Manager

server component

Siebel Call Center component group

Not applicable.

Field Service Object Manager

server component

Field Service component group

Not applicable.

Generate New Database

server component

Siebel Remote component group

Not applicable.

Handheld DSS Object Manager

server component

HandheldSync

Not applicable.

MQSeries Server Receiver

server component

Enterprise Application Integration (EAI) component group

Not applicable.

MSMQ Receiver

server component

Enterprise Application Integration (EAI) component group

Not applicable.

Outbound Communications

feature

Not applicable.

Associated with the Communications Outbound Manager server component.

Parallel Database Extract

server component

Siebel Remote component group

Not applicable.

Replication Agent

server component

Siebel Remote component group

Not applicable.

Report Server

feature

Not applicable.

Can be used to create reports on the regional node.

Runtime Events

feature

Not applicable.

Siebel Remote does not support runtime events on that contain wait states a regional node.

Sales Object Manager

server component

Siebel Sales

Not applicable.

State Model

feature

Not applicable.

Not applicable.

Synchronization Manager

server component

Siebel Remote component group

Not applicable.

Transaction Merger

server component

Siebel Remote component group

Not applicable.

Transaction Processor

server component

Siebel Remote component group

Not applicable.

Transaction Router

server component

Siebel Remote component group

Not applicable.

Workflow Process Batch Manager

server component

Workflow Management component group

Not applicable.

Workflow Process Manager

server component

Workflow Management component group

Not applicable.

Workflow Processes

feature

Not applicable.

Associated with the Workflow Process Batch Manager and the Workflow Process Manager server components.

Siebel Remote does not support the following kinds of workflow processes on a regional node:

• Processes that you define as persistent
• Processes that contain wait states with durations that are expressed in minutes, hours, or days
• Processes that a workflow policy starts

Oracle's Siebel Remote does not support a workflow policy or a persistent workflow in a replicated environment.