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Configuring Logs on the Remote Client


This topic describes how to set the parameters that control logging on the remote client. It includes the following topics:

Temporarily Setting Event Levels

To modify the type of information that Siebel Remote collects, you can temporarily modify the SIEBEL_LOG_EVENTS environment variable.

To temporarily set event levels

  1. Open a DOS Window on the remote client computer.
  2. Navigate to the SIEBEL_CLIENT_ROOT\bin folder.
  3. Enter the following command:

    set SIEBEL_LOG_EVENTS=event level

    For more information, see Setting the Event Level.

  4. From the same DOS Window you opened in Step 1, log in to the remote client.

    For example, enter the following command:

    siebel /u username /p password /c cfg/ d local

    where:

Setting the Event Level

The value for the event level can be between 0 and 5. A higher level collects more detailed information and uses more disk space. If you use the default value of 1, then Siebel Remote collects the minimum amount of information in the trace file. To troubleshoot a problem, you can set the event level to 3 or higher. If you set the event level to a higher value, then make sure sufficient disk space is available.

Setting the Number of Log Files That Siebel Remote Archives

The archive number is a positive integer that determines how many log files Siebel Remote archives. Siebel Remote only retains ten archived log files, by default. It deletes the oldest log files.

To set the number of log files that Siebel Remote archives

  1. On the remote client computer, in the Windows Start menu, choose Settings, and then Control Panel.
  2. In the Control Panel, choose System.
  3. Open a DOS Window.
  4. Navigate to the SIEBEL_CLIENT_ROOT\bin folder.
  5. Enter the following command:

    set SIEBEL_LOG_ARCHIVES=archive_number

For a log file that belongs to 1, each execution of the program does the following:

  • Creates a new program.log file
  • Archives the previous version as program_1.log, program_2.log, and so on, incrementing the chronological order as it creates each new log

Siebel Remote does not delete log files that belong to 2 regardless of the value of the SIEBEL_LOG_ARCHIVES variable. For more information, see Log Files on the Remote Client.

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