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About the Siebel Remote Dialog Box


The Siebel Remote dialog box contains a list of synchronization actions that the user can set.

Synchronization Actions

Table 14 describes the synchronization actions that are available in the Siebel Remote synchronization dialog box. Depending on the database options, the list of actions in the table might be different from the list in the example in this topic. For instance, if you do not use a local database, then the dialog box might contain only the Connect to Server action.

Table 14. Synchronization Actions in the Siebel Remote Dialog Box
Action
Description

Connect to server

Connects to the Siebel Server, dials the phone number if necessary, and then examines the version, schema, and database initialization. If a Local Database Initialization, dbinit, or an upgrade is pending, then this action downloads and applies the pending Local Database Initialization or upgrade.

This action must run successfully to start the following actions:

  • Send database modifications
  • Get database modifications
  • Get requested files

Send database modifications

To send the local transactions to the Siebel Server, it sends one or more DX files and associated file attachments to the server. This action displays the number of transactions that Siebel Remote must still send.

Retrieve database modifications

To get transactions from the Siebel Server, it gets one or more DX transaction files and associated file attachments from the server. The Transaction Router server component on the Siebel Server creates these files. This action displays the number of transactions that Siebel Remote must still get.

Retrieve requested files

Gets file attachments from the Siebel Server that the user requests. This action displays the number of files that Siebel Remote must still get.

Apply database modifications

Applies database modifications that Siebel Remote gets from the Siebel Server to the local database. This action displays the number of transactions that Siebel Remote must still apply.

States of the Synchronization Action

Table 15 describes how the checkbox indicates the current state of a synchronization action. To enable or disable each action, you can make sure the check box to the left of the action contains a check mark.

Table 15. States of the Synchronization Actions
Appearance of Checkbox
Description

Enabled. The action runs when it becomes the current action in the queue of actions that Siebel Remote runs.

Not Enabled. The action runs when it becomes the current action in the queue of actions that Siebel Remote runs.

Cannot run. The action cannot run because an action on which it depends did not or will not run.

Finished. The action is finished.

Skipped. Siebel Remote skipped the action.

While an action runs, you can click the check box for the action to disable it before the it finishes. If an action is running when you disable it, then the actions stops as soon as possible and synchronization continues to the next action.

The action status check boxes persist throughout the session. For example, if you start synchronization with the Apply Database Changes action disabled, then it remains disabled throughout the synchronization. If you restart the Siebel application, then the action status check boxes return to their default, enabled states.

Item Status Notice

An action consists of one or more items and subitems. The item status notice displays updated status information about the current action that Siebel Remote is running. For example, the following notice displays information about an item of the Connect To Server action:

Initializing. . .(counting requested files)

The items and subitems that display in this notice provide updated information about the synchronization for the user. On occasion, the Item Status notice might display the word Pausing for an instant, and then replace it with a static message, such as the following:

Press Synchronize to begin.

Progress Indicator for Transfer Time Remaining

The progress indicator for transfer time remaining is located below the item status notice. It indicates the processing time for the item that Siebel Remote is currently processing. The progress indicator provides a reasonably accurate time estimate for an action that requires a long time to finish, such as transferring files or merging transactions. It provides less accurate estimates for an action that requires less time to finish, such as connecting to the Siebel Server or server database.

Skip File Button

The Skip File button is active when Siebel Remote synchronizes an item or subitem that is not critical to the current action. Retrieving an optional attachment file is the only item that can be skipped. Clicking this button skips the current item or subitem and the current action continues. Double clicking this button creates a prompt and skips all remaining optional items for this action.

Progress Indicator for Overall Transfer Progress

This indicator monitors communication with the Siebel Server. It displays the progress toward completing the actions that require the communications line.

Transfer Time Remaining Notice

This notice contains the estimated time for completing the actions. If Siebel Remote transfers large file attachments, then the estimated time might be inaccurate.

Synchronize Button

The Synchronize button starts synchronization. You can click this button even while Siebel Remote is doing something that might not be visible to the user, such as connecting to the local database or extracting local database modifications.

If you click Synchronize, then Siebel Remote hides the synchronization dialog box and sets the label on the button to Stop. If you click Stop, then Siebel Remote stops the synchronization. If synchronization finishes, then Siebel Remote sets the label for the button to OK. Clicking the button again hides the synchronization dialog box.

Cancel and Hide Labels on the Synchronize Button

Clicking Synchronize automatically hides the synchronization dialog box unless you hold down the SHIFT key when you click Synchronize. To display a hidden dialog box, you can click the corresponding icon in the tray.

If the synchronization dialog box is displayed:

  • And if synchronization has not started, then clicking Cancel closes the synchronization dialog box and aborts synchronization.
  • And if synchronization has started, then Siebel Remote sets the label on this button to Hide. Clicking Hide hides the synchronization dialog box. If the dialog box is hidden while synchronization is running, then starting synchronization redisplays the dialog box. If synchronization is finished, then starting synchronization resets and redisplays the dialog box.
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