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Recovering from Corrupted Transactions That Reside on the Siebel Server

If a media failure corrupts a file on a Siebel Server, then you must do the procedure that this topic describes. A media failure on a Siebel Server can seriously disrupt synchronization. After the Transaction Router server component routes transactions to files on the Siebel Server, the Transaction Processor deletes those transactions from the master transaction table on the server database. For more information, see Protecting Against a Media Failure.

To recover from corrupted transactions that reside on the Siebel Server

1. Fix the folders on the disk.
2. Instruct the user to send modifications to the Siebel Server.
3. Make sure the Transaction Merger server component applies to the server database those transactions that the users send in Step 2.
4. Run Database Extract for each affected client.

   For more information, see Extracting the Server Database.

5. Reinitialize the local database for each affected client.

   For more information, see Initializing the Local Database.