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Making Sure Fonts Are Available for Reports

Siebel CRM uses the fonts that are available on the computer where it runs the report. If the fonts that a report requires are not available on this computer, then the report output might be different that what you expect. This topic describes how to copy fonts on the Siebel Server so that they are available in the report output. For more information about using fonts in Siebel CRM, see Siebel Global Deployment Guide.

To make sure fonts are available for reports

1. Log on to the Siebel Server where you enabled the XMLP Report server component.
2. Copy the fonts, depending on the following operating system that your deployment uses:
   • Windows. Copy the fonts that the following folder contains to the fonts subfolder that resides in the Java installation folder for your environment. This subfolder is typically JAVA_HOME\lib\fonts:

   C:\WINDOWS\Fonts

   • UNIX. copy the fonts that reside in the /Fonts folder to the fonts subfolder that resides in the Java installation folder for your environment.