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Troubleshooting Errors for SAI for Oracle Fusion Middleware

To resolve problems while working with SAI for Oracle Fusion Middleware, look for the symptom or error message in Table 9. Additional troubleshooting tips follow the table.

Table 9. Siebel Application Integration for Oracle Fusion Middleware Problems and Solutions
Symptom or Error Message
Diagnostic Steps or Cause
Solution

REST Automation

Automation fails

Make sure the test cases are in ANSI file format. Open each test case, and then select save as Change Encoding to ANSI.

Managed setup errors

None

See Troubleshooting Setup Errors for Managed Applications.

Troubleshooting Setup Errors for Managed Applications

To troubleshoot setup errors for managed applications in the Oracle WebLogic Server, perform one or more of the following:

  • Make sure the resource adapter is deployed on the Oracle WebLogic Server Administration Console, and then test the connection.
  • Using Oracle JDeveloper, make sure that the parameters match those in the deployed resource adapter.
    • In the web.xml file, verify the <res-ref-name> parameter.
    • In the weblogic.xml file, verify the <res-ref-name> and <jndi-name> parameters.
  • Make sure that the JAR files in the resource adapter path are the same as the resource adapter that is used in Oracle JDeveloper.

For more information for troubleshooting setup errors for managed applications, see Configuring Siebel Server Load Balancing and SSL for SAI for Oracle Fusion Middleware.

    
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