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Siebel Server Sync Guide > Using Siebel Server Sync for Microsoft Exchange Server > Factors That Determine Task Record SynchronizationThis topic outlines the factors that determine whether or not a task record is synchronized. Assuming that the administrator has enabled synchronization for a relevant user, then whether or not a task record for the user is synchronized depends on the following factors:
The following section describes the synchronization behavior that occurs when the administrator has disabled Allow Record Deletions in the PIM Domains list record for the Exchange Task domain. Allow Record Deletions Is Not SelectedIf the administrator has cleared the Allow Record Deletions check box in the PIM Domains record for Exchange Task, the following situation can occur: A task item is created in Microsoft Outlook. Provided that Inbound Activity Filtering is disabled or the record contains a value that Inbound Activity Filtering accepts as valid for synchronization, SSSE synchronizes the task to the Siebel database. A user deletes the task in the Siebel To Do list. On subsequent synchronizations, no change occurs to the Microsoft Outlook task, but the task is not re-synchronized with the Siebel database. However, if a user makes a change to the Microsoft Outlook task (or if Microsoft Exchange detects a possible change resulting from accessing the task), then that task will be re-synchronized with the Siebel database (again, provided that Inbound Activity Filtering is disabled or provided that the task record contains a value that Inbound Activity Filtering recognizes as valid for synchronization). For more information about the Allow Record Deletions setting, see About Allowing or Preventing Record Deletions for a Domain. Related Topic |
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