Table 15. Siebel Application and Search Definition Mappings
|
|
Siebel Automotive |
Call Center |
Siebel Call Center |
Call Center |
Siebel Consumer Sector |
Call Center Definition |
Siebel Customer Relationship Console |
Call Center Definition |
Siebel eBanking |
eBanking Definition |
Siebel eBriefings |
eBriefings Definition |
Siebel eChannel |
eChannel Definition |
Siebel eChannel for CG |
eChannel Definition |
Siebel eChannel for CME |
Call Center Definition |
Siebel eConsumer |
eCustomer Definition |
Siebel eConsumerPharma |
eConsumerPharma Definition |
Siebel eCustomer |
eCustomer Definition |
Siebel eCustomer for CME |
eCustomer Definition |
Siebel eDealer |
eChannel Definition |
Siebel eMail Response |
Service Definition |
Siebel eMarketing |
eMarketing Definition |
Siebel Energy |
Call Center Definition |
Siebel eProfessionalPharma |
eProfessionalPharma Definition |
Siebel ERM |
ePortal Definition |
Siebel ERM Administration |
ERM Administrator Definition |
Siebel ERM Embedded |
ePortal Definition |
Siebel ERM Portal |
ePortal Definition |
Siebel eSales |
eSales Definition |
Siebel eSales for CME |
eSales Definition |
Siebel eService |
eService Definition |
Siebel eSitesClinical |
eSitesClinical Definition |
Siebel E-Support |
eCommerce Definition |
Siebel Field Service |
Service Definition |
Siebel Financial eBrokerage |
eBanking Definition |
Siebel Financial eChannel |
Call Center Definition |
Siebel Financial eCustomer |
eCustomer Definition |
Siebel Financial eEnrollment |
eService Definition |
Siebel Financial eService |
eService Definition |
Siebel Financial Services |
Call Center Definition |
Siebel Financial Services Marketing |
Marketing Definition |
Siebel FINS eSales |
FINSeSales Definition |
Siebel Hospitality |
Call Center Definition |
Siebel Industry Marketing Enterprise |
Marketing Definition |
Siebel Insurance |
Not supported |
Siebel Life Sciences |
Call Center Definition |
Siebel Life Sciences |
Sales Definition |
Siebel Loyalty |
Call Center Definition |
Siebel Loyalty Customer Portal |
eCustomer Definition |
Siebel Loyalty Partner Portal |
eChannel Definition |
Siebel Marketing Enterprise |
Marketing Definition |
Siebel Medical |
Call Center Definition |
Siebel Mobile Connector |
Sales Definition |
Siebel Oil, Gas & Chemicals |
Call Center Definition |
Siebel Partner Manager |
Partner Manager Definition |
Siebel Power Communications |
Call Center Definition |
Siebel Public Sector |
Call Center Definition |
Siebel Sales Enterprise |
Sales Definition |
Siebel Transportation |
Call Center Definition |
Siebel Travel |
Call Center Definition |
Siebel Universal Customer Master |
Call Center Definition |