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Siebel CTI Administration Guide > Configuring Communications Drivers and Profiles > Configuring Communications Drivers and Profiles > Defining Communications ProfilesAfter you configure any applicable communications drivers, as described in Specifying Driver Parameter Values, you create communications profiles for these drivers. Each profile specifies which driver is to be used and how the driver is used for communications that use the profile. NOTE: For more information about creating and using profiles with Siebel Email Response, see Siebel Email Administration Guide. To create a communications profile
Now you specify parameter override values, as described in the following procedure. |
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