Siebel CTI Administration Guide > Configuring Siebel CTI > Defining Communications Events >

Specifying Parameters for the Event Response Associated with an Event Handler


This topic describes how to add parameters for the event response associated with an event handler.

This topic is part of Defining Communications Events.

To add parameters for the event response associated with an event handler

  1. Navigate to the Administration - Communications screen, then the All Event Handlers view.
  2. In the Event Handlers list, select the event handler for whose associated event response you want to add parameters.
  3. Click the Event Response Parameters view tab.
  4. In the Event Response Parameters list, add a new record.
  5. In the Name field, specify the name of the parameter.

    You can choose the parameter name from a list or type the name. For a parameter of type Group, choose the parameter name, then type the name of the subparameter after the period. The available event response parameters are documented in Event Responses.

  6. In the Value field, enter the value for the parameter.
Siebel CTI Administration Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.