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Installing Siebel Web Clients and Siebel Tools in Unattended Mode

The installer programs for Siebel Mobile or Developer Web Client and Siebel Tools support unattended installation. These installers can be run at the command line with optional flags appended to the installer command to either save an installation response file or to execute a response file to install in unattended mode.

You can perform unattended installations for better performance when installing multiple Siebel Web Clients. Or, you might perform unattended installations if user input during an installation is not allowed in your environment, as might be the case in some secure environments. An unattended installation prepackages all of the required parameters so that you only execute a command to perform the installation.

You can use unattended mode to install Siebel CRM version 8.1.1 or version 8.2.2 or to install the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4.

CAUTION:  Unattended installations provide no direct feedback or error notification. Therefore, you must test your settings in a development environment before system-wide deployment in a production environment. It is strongly recommended that you become thoroughly familiar with GUI installation for any Siebel modules for which you intend to perform unattended installation.

This topic contains the following information:

• Guidelines for Installing Siebel Web Clients and Siebel Tools in Unattended Mode
• Saving a Siebel Web Client or Siebel Tools Installation Response File
• Performing a Siebel Web Client or Siebel Tools Installation in Unattended Mode

Related Topics

Process of Installing the Siebel Web Client

Process of Installing Siebel Tools

Verifying Installation for the Siebel Web Client

Verifying Installation for Siebel Tools

Requirements for Installing Siebel Web Clients

Requirements for Installing Siebel Tools

Guidelines for Installing Siebel Web Clients and Siebel Tools in Unattended Mode

Review the following guidelines for installing Siebel Web Clients and Siebel Tools in unattended mode:

• Keep track of the response file results. Because the unattended installation session is controlled by the response file, you must keep careful track of the result that each response file will yield when you perform an unattended installation.
• Create the response file on a computer similar to the target computer. When you run the installer as described in Saving a Siebel Web Client or Siebel Tools Installation Response File, validations are performed as if you were performing a real installation. It is strongly recommended that you run the installer on a computer that has similar resources and configuration settings as the target computer on which the installation will be performed, as described in Performing a Siebel Web Client or Siebel Tools Installation in Unattended Mode. Unattended installations must meet all of the documented requirements, including those described in Requirements for Installing Siebel Web Clients and Requirements for Installing Siebel Tools.
• Validate the installation. Validate each installation after it has completed, as described in Verifying Installation for the Siebel Web Client and Verifying Installation for Siebel Tools.

Saving a Siebel Web Client or Siebel Tools Installation Response File

Perform the following steps to save an installation response file to be used in an unattended Siebel Web Client or Siebel Tools installation.

To save an installation response file

1. In Windows Explorer, navigate to the Siebel image location for the current software version. Then navigate to the directory where the installer is located.

   For Siebel Mobile or Developer Web Client, navigate to Siebel_Image\Windows\Client\Siebel_Web_Client\Disk1\install.

   For Siebel Tools, navigate to Siebel_Image\Windows\Client\Siebel_Tools_Client\Disk1\install.

   In these paths, Siebel_Image is the directory for your version-specific Siebel network image, such as C:\Siebel_Install_Image\8.1.1.0 or C:\Siebel_Install_Image\8.2.2.0.

2. Open a DOS command window.
3. Start the Siebel Web Client or Siebel Tools installer, as follows:
   • For Siebel CRM version 8.1.1, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   oui.exe -record -destinationFile path_to_installation_response_file

   • For Siebel CRM version 8.2.2, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   setup.bat -record -destinationFile path_to_installation_response_file

   • For Siebel CRM version 8.1.1.x or version 8.2.2.x, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   setup.bat -record -oneclick -destinationFile path_to_installation_response_file

   In these commands, path_to_installation_response_file is the full path and name of a response file to be generated (for example, C:\temp\clientinstall.rsp).

   These commands run the installer in record mode and specify the location to which you want to save a response file.

4. Provide input to the installer wizard, as in a normal GUI installation.
5. Click Cancel in the Summary screen to generate the response file and end the installer session. (Do not click Install in this case.)

   A response file is generated that includes data that is derived from the input that you made during the installer session.

   In addition to saving the response file at the location that you specified at the command line, the installer creates the Siebel installation directory at the location that you specified in the installer session (for example, C:\temp\clientinstall.rsp). Although the Siebel module is not installed (because you clicked Cancel), this directory contains a subdirectory called inventory, which includes information about the product inventory.

   See the following procedure for performing a Siebel Web Client or Siebel Tools installation in unattended mode, using the response file that you just generated.

Performing a Siebel Web Client or Siebel Tools Installation in Unattended Mode

Perform the following steps to perform an unattended Siebel Web Client or Siebel Tools installation.

To perform an unattended installation for the Siebel Mobile or Developer Web Client or Siebel Tools, you save an installation response file, as described in Saving a Siebel Web Client or Siebel Tools Installation Response File, and run the installer command as shown in the following procedure.

NOTE:  Before you run the Siebel Mobile Web Client installer for Siebel CRM version 8.1.1 or version 8.2.2, editing the oraparam.ini file as described in the following procedure suppresses the Internet Explorer browser from starting during the installation session (to predeploy ActiveX controls), so the installation is truly unattended. For applications deployed in high interactivity, the ActiveX controls must be deployed in the browser after installation. For more information about deploying ActiveX controls for the Microsoft Internet Explorer browser, see About ActiveX Controls for High Interactivity and see the browser configuration chapter in Siebel System Administration Guide.

To perform an unattended installation

1. In Windows Explorer, navigate to the same Siebel image installer location as in the procedure for saving an installation response file.
2. Place the response file that you previously generated in the correct Siebel image directory for the Siebel module (where the installer program is located), so that the file can be read when you start the installer.

   NOTE:  Always back up any existing valid response file before replacing it with a new file.

3. (Siebel Mobile Web Client installations for Siebel CRM version 8.1.1 or version 8.2.2 only) Open the file oraparam.ini for editing. Search for SUPPRESS_IEPOPUP=FALSE. Change the value from FALSE to TRUE, and save the file.
4. Open a DOS command window.
5. Start the Siebel Web Client or Siebel Tools installer, as follows:
   • For Siebel CRM version 8.1.1, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   oui.exe -silent -responseFile path_to_installation_response_file

   • For Siebel CRM version 8.2.2, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   setup.bat -silent -responseFile path_to_installation_response_file

   • (After installing Siebel CRM version 8.1.1 or version 8.2.2) For Siebel CRM version 8.1.1.x or version 8.2.2.x, run a command like the following to start the Siebel Web Client or Siebel Tools installer:

   setup.bat -silent -oneclick -responseFile path_to_installation_response_file

   In these commands, path_to_installation_response_file is the full path and name of a response file to be executed (for example, C:\temp\clientinstall.rsp).

   These commands run the installer in unattended mode and specify the location of the response file to be executed. No installer screens are displayed, and no further user input is prompted for after the installer starts.