Siebel SmartScript Administration Guide > Working with Questions, Answers, and Translations > Creating Answers >

Translating Answers

When the Answer Type for a question is String, and the Pick Only check box is selected, you might have to translate the answers so that they are displayed in the same language as the corresponding question translation.

NOTE:  You do not require answer translations if you deploy the SmartScript in one language. If a SmartScript does not use translations, the language-independent answer value will be used for all translations. However, if you translate answers within your SmartScript, you must translate every question with answers into all the languages into which the SmartScript is translated.

To create a translation for an answer

1. Navigate to Administration - SmartScript screen > Questions view > Answers subview.
2. Select the answer you want to translate.
3. Navigate to the Answer Translations list, and create a new record.
4. Complete the necessary fields.
5. Repeat Step 1 to Step 4 for each additional language in which the answer must display.