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Siebel System Administration Guide > Configuring Siebel Servers > Configuring the Siebel Enterprise Server >
Troubleshooting System Alert Notification
This topic provides guidelines for resolving problems with system alert notification. To resolve a problem, look for it in the list of symptoms or error messages in Table 19. For troubleshooting information about system alert notification, see Table 19.
Table 19. Resolving System Alert Notification Problems
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Not receiving system alerts |
Incorrect enterprise, Siebel Server, or server component configurations |
Review information in Checking Your Siebel Enterprise and Siebel Server Configurations. |
SMTP server defined in the system alert profile is not configured to accept requests from the Siebel Server |
Review your SMTP server documentation to configure these requests. |
Review log files |
Review log files of server component AdminNotify for other error messages or conditions. For information about configuring and reading server component log files, see Siebel System Monitoring and Diagnostics Guide. |
Related Topics
About System Alert Notification
Configuring System Alert Notification
Checking Your Siebel Enterprise and Siebel Server Configurations
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