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Starting and Shutting Down a Siebel CRM Deployment

It is important to follow the correct sequence when starting or shutting down a Siebel CRM deployment, because several dependencies require that certain servers are running before others. Perform the following procedures to start or shut down your Siebel CRM deployment.

Starting a Siebel CRM Deployment

This procedure describes how to start a Siebel CRM deployment.

To start a Siebel CRM deployment

1. Start the Siebel database.

   For more information about this task, see your database documentation.

2. Start the Siebel Gateway Name Server system service.
3. Start the third-party load balancing software, if applicable.

   For more information about load-balancing, see Siebel Deployment Planning Guide and the Siebel Installation Guide for the operating system you are using.

4. Start any other third-party software, if applicable.
5. Start the Siebel Server system service.

   The Siebel Server must connect to the Siebel Gateway Name Server and Siebel database on startup.

6. Start the Siebel Management Agent Service.

   The Siebel Management Agent must connect to the Siebel Gateway Name Server.

   NOTE:  If you use database authentication to authenticate users who request access to the Siebel Management Agent, then the Siebel Management Agents must also connect to the Siebel database. For more information about authentication options, see Siebel Security Guide.

7. Start the Siebel Management Server Service.

   The Siebel Management Server must connect to the Siebel Gateway Name Server.

   NOTE:  If you use database authentication to authenticate users who request access to the Siebel Management Server, then the Siebel Management Server must also connect to the Siebel database. For more information about authentication options, see Siebel Security Guide.

Related Topics

Administering the Siebel Gateway Name Server System Service

Configuring Siebel Server Load Balancing

Administering the Siebel Server System Service

Administering the Siebel Management Agent System Service

Administering the Siebel Management Server System Service

Related Books

Siebel Deployment Planning Guide

Siebel Installation Guide for the operating system you are using

Siebel Security Guide

Shutting Down a Siebel CRM Deployment

This procedure describes how to shut down a Siebel CRM deployment.

To shut down a Siebel CRM deployment

1. Shut down the Siebel Server system service.

   When the Siebel Server system service is shut down, it shuts down server components and tasks before shutting down itself.

   NOTE:  To make sure that server components shut down properly, shut down Siebel Servers before shutting down the Siebel Server system service.

2. Shut down the Siebel Management Agent Service.
3. Shut down the Siebel Management Server Service.
4. Shut down the third-party load balancing software and any other third-party software, if applicable.

   For more information about load balancing, see Siebel Deployment Planning Guide and the Siebel Installation Guide for the operating system you are using.

5. Shut down the Siebel Gateway Name Server system service.

   NOTE:  Make sure that all of the Siebel Servers are shut down before shutting down the Siebel Gateway Name Server Service.

6. Shut down the Siebel database.

   For more information about this task, see your database documentation.

Related Topics

Administering the Siebel Gateway Name Server System Service

Administering the Siebel Server System Service

Shutting Down a Siebel Server

Siebel Server Management Commands

Administering the Siebel Management Agent System Service

Administering the Siebel Management Server System Service

Related Books

Siebel Deployment Planning Guide

Siebel Installation Guide for the operating system you are using