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Siebel System Administration Guide provides information about performing server administration tasks for Oracle's Siebel Business Applications.

NOTE:  In general, it is assumed that you have installed Siebel Innovation Pack 2013. This innovation pack is provided for Siebel CRM version 8.1.1.11 and version 8.2.2.4. For more information, see the Siebel Installation Guide for the operating system you are using and the applicable Siebel Maintenance Release Guide on My Oracle Support.

What's New in Siebel System Administration Guide, Version 8.1/8.2, Rev. A

Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.

Table 1. New Product Features in Siebel System Administration Guide, Version 8.1/8.2, Rev. A
Topic
Description

About Siebel Open UI

Modified topic. Updated information about deploying applications for Siebel Open UI.

Requirements for Deploying Siebel Applications Using Standard Interactivity

Modified topic. Standard interactivity requires that the browser support HTML 4.01 as a minimum.

Reconfiguring Siebel Server Component Definitions

Modified topic. Updated some of the information about reconfiguring server component definitions.

Cleaning Up the Siebel File System

Modified topic. For customers using earlier Siebel CRM version 8.1.1.x releases, note that Siebel CRM version 8.1.1.5 is the minimum version for some of the functionality described in Table 25.

Siebel Server Component Groups

Siebel Server Components

Modified topics. For the component group Siebel eChannel, added the Siebel Partner Portal Object Manager component. This component is used for Siebel Partner Portal for Siebel Open UI. Using this application requires Siebel CRM version 8.1.1.11 or version 8.2.2.4 or later. For more information, see Siebel Partner Relationship Management Administration Guide.

Siebel Enterprise, Server, and Component Parameters

Description of Siebel Application Parameters

Modified topics. Added a description of the parameter Maximum depth of the query (alias MaxDepthOfTheQuery).

What's New in Siebel System Administration Guide, Version 8.1/8.2

Table 2 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 2 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.

Table 2. New Product Features in Siebel System Administration Guide, Version 8.1/8.2
Topic
Description

Multiple topics

Modified topics. For Siebel CRM version 8.1.1.9 and later, and for version 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certifications application on My Oracle Support. Updated references throughout this guide. For more information, see article 1492194.1 (Article ID) on My Oracle Support.

"Enabling Support for SSL Acceleration in the Application Object Manager"

Removed topic. Information about enabling support for SSL acceleration is in Siebel Security Guide.

About Starting Siebel Server Components

Modified topic. Updated descriptions of component states.

About the Siebel File System

Modified topic. You can configure the Siebel File System to exclude certain file types based on their file extensions.

Siebel Server Component Groups

Siebel Server Components

Modified topics. Added a component group and several components that are used by the Siebel Mobile applications. For more information, see Siebel Mobile applications documentation.

  • Added the component group Handheld Synchronization SIA (alias HandheldSyncSIS) and all of its components.
  • For the component group Handheld Synchronization (alias HandheldSync), added the Sales Mobile Object Manager and Service Mobile Object Manager components.

Siebel Server Component Groups

Siebel Server Components

Modified topics. For the component group Siebel Call Center, added the Self Service Object Manager component. This component is used for Siebel eService for Siebel Open UI. For more information, see Siebel eService Administration Guide for Siebel Open UI.

Configuration Parameters Index

Modified topic. Added the CalDAVService parameter and related parameters. These parameters support a CalDAV integration for the Siebel calendar, using Siebel Enterprise Application Integration (EAI). For more information about configuring a CalDAV integration, see article 1574546.1 (Article ID) on My Oracle Support.

What's New in Siebel System Administration Guide, Version 8.1, Rev. C

Table 3 lists the changes described in this version of the documentation to support this release of the software. (Version 8.1, Rev. C of this guide was for Siebel CRM version 8.1.1 through 8.1.1.10.)

Table 3. New Product Features in Siebel System Administration Guide, Version 8.1, Rev. C
Topic
Description

About System Environment Variables

Modified topic. Listed several additional environment variables and indicated where to find more information.

About Siebel Open UI

Modified topic. Provided some additional information about Siebel Open UI.

About the Server Manager GUI

Modified topic. Listed the Process Failure Diagnostics view, which is described in Siebel System Monitoring and Diagnostics Guide. This feature requires Siebel Fix Pack 8.1.1.10 or later.

What's New in Siebel System Administration Guide, Version 8.2, Rev. C

Table 4 lists the changes described in this version of the documentation to support this release of the software. (Version 8.2, Rev. C of this guide was for Siebel CRM version 8.2.2 through 8.2.2.3.)

Table 4. New Product Features in Siebel System Administration Guide, Version 8.2, Rev. C
Topic
Description

About System Environment Variables

Modified topic. Listed several additional environment variables and indicated where to find more information.

About Siebel Open UI

Modified topic. Provided some additional information about Siebel Open UI.

About the Server Manager GUI

Modified topic. Listed the Process Failure Diagnostics view, which is described in Siebel System Monitoring and Diagnostics Guide. This feature requires Siebel Fix Pack 8.2.2.3 or later.

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