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How This Book Describes the User Property Format

You can enter a text string in the Value property to define the value of a user property. Unless noted otherwise, this book describes the format that you must use in this user property. For example, to define the value for the following Activity SearchSpec user property, you must use square brackets to enclose every field name that you include in this search specification, and you must use quotes and parentheses:

[Status]= LookupValue('EVENT_STATUS', 'Open') AND [Class] = LookupValue('FS_ACTIVITY_CLASS', 'Sales Activity')

In the following example, to list multiple pairs of fields, you must enclose each pair in single quotes and use a comma to separate each pair:

Parent: 'Contact.Id', 'Service Request.Contact Id', 'Service Agreement.Contact Person Id'

Note the following example:

"[FieldToCheck]", "[BusCompName]", "[MethodName]", "[Condition]"

This example requires the following format:

• Square brackets ([]) must enclose each parameter.
• Double quotes (") must enclose each set of square brackets.
• A comma and a space must separate each parameter.

Many user properties can contain a value of TRUE or FALSE. In most situations, if a user property does not exist for an object, then Siebel CRM assumes a value of FALSE. For information about locating an object, and then examining the user property list to determine if a user property exists for an object, see Viewing a Business Component User Property.