Siebel Email Administration Guide > Managing Email, Fax, and Other Communications Products >
Siebel Marketing uses the FTP communications driver to send contact lists to vendors who are contracted to execute campaigns. You can also use it to send outbound communication requests from any Siebel application. For more information about Siebel Marketing, see Siebel Marketing Installation and Administration Guide. For more information about communications drivers, see Communications Drivers Provided with Siebel Business Applications and Process of Setting Up Communications Driver Profiles.
NOTE: This feature sends files to the root directory of the specified user. This feature does not support specifying a particular target directory on the remote FTP server.