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Modifying the eMail Response - Client Send Email Workflow

After creating the HTML wrapper template and your communications template, modify the eMail Response - Client Send Email workflow.

NOTE:  In addition to completing the procedure in this topic, you must complete an additional step for advanced templates. Change the SendMessage method to the CreateRequest method for the Outbound Communications Manager business service in the Send Response step of the eMail Response - Client Send Email workflow process. All processing that depends on this workflow uses the wrapper template.

This task is a step in Process of Setting Up HTML Wrapper Templates.

To modify the Client Send Email workflow

1. In the Siebel Tools Object Explorer, select the Workflow Processes object.
2. In the Workflow Processes list, query for a process name of eMail Response - Client Send Email.
3. In the Workflow Processes list, select eMail Response - Client Send Email and click Revise.
4. In the Workflow Processes list, right-click eMail Response - Client Send Email, and choose Edit Workflow Process.

   The Business Process Designer appears.

5. Right-click the Send Response business service and choose Show Input Arguments.
6. In the Input Arguments list, add the input arguments in the following table.

   Input Argument	Type	Other Columns
   Comm Template Name List	Literal	Value: [Siebel template name that contains your HTML template (without the HTML file extension)]
   Recipient Business Component	Literal	Value: Comm Outbound Email
   Source Business Object	Literal	Value: Comm Outbound Email
   Comm Profile Override	Business Component	Business Component Name: Comm Outbound Email Business Component Field: Email Sender Name
   Source Id List	Process Property	Property Name: Object Id Property Data Type: String

7. In the History Toolbar, click Back to return to Siebel Tools.
8. In the Workflow Processes list, select eMail Response - Client Send Email and choose Validate.
9. In the Workflow Processes list, select eMail Response - Client Send Email and click Deploy.