Siebel eService Administration Guide > Administering Siebel eService > Setting Up the Siebel eService Security Framework >

Access Control for Siebel eService

Oracle allows companies to control user access based on the mechanisms listed in Table 1.

For example, you can control user access to Siebel referential data, such as FAQs and eSmartScripts, so that a group of users can view specific FAQs or eSmartScripts. Such a process would involve the following steps:

• Create User Lists
• Create Access Groups
• Assign appropriate User Lists to Access Groups
• Create a Catalog and Categories for that Catalog
• Associate existing referential data, such as FAQs with the Catalog's categories
• Assign Access Groups to desired Categories

For more information on access control, see Siebel Security Guide and Siebel eSales Administration Guide.