Understanding Integrated and Shared Products Setup Considerations

This chapter discusses:

Click to jump to parent topicIntegrated Product Setup Considerations

Oracle's PeopleSoft Enterprise Maintenance Management integrates with a large number of PeopleSoft products. Some of these products are key to the planning, scheduling, execution, and processing of work orders and may have unique or required setup considerations based on their integration with PeopleSoft Maintenance Management.

This section discusses:

Click to jump to top of pageClick to jump to parent topicPeopleSoft Asset Management Setup Considerations

In order to maintain assets using a service request or work order, you must set up assets in PeopleSoft Asset Management's asset repository prior to setting up PeopleSoft Maintenance Management. In addition to the setup required for financial PeopleSoft Asset Management, PeopleSoft Maintenance Management recommends that your PeopleSoft Asset Management setup include:

See Understanding PeopleSoft Asset Lifecycle Management.

Click to jump to top of pageClick to jump to parent topicPeopleSoft Project Costing Setup Considerations

You must install and set up PeopleSoft Project Costing prior to the installation and set up of PeopleSoft Maintenance Management. PeopleSoft Maintenance Management uses PeopleSoft Project Costing to:

You must set up specific tables and features in Project Costing, which include:

You can also create a work order in PeopleSoft Maintenance Management and associate it with an existing project.

Note. You may only need to create one work order-managed project that you associate with most of your work orders depending on the needs of your organization.

When you set up one or more work order business units in the PeopleSoft Maintenance Management work order business unit's Integration page, you must enter the Project Costing business unit that you want to use with each work order business unit to collect work order costs. You also select a default rate plan or rate set, rate, and analysis type, which are based on the user-defined template in Project Costing to use for calculating chargebacks.

In PeopleSoft Maintenance Management, you:

See Setting Up PeopleSoft Project Costing Control Data.

See Understanding Overall System Setup Parameters for PeopleSoft Maintenance Management.

Click to jump to top of pageClick to jump to parent topicPeopleSoft Purchasing Setup Considerations

PeopleSoft Maintenance Management integrates with PeopleSoft Purchasing to enable users to create purchase orders or requisitions for materials, tools, and labor directly from the work order. You must install PeopleSoft Purchasing before setting up PeopleSoft Maintenance Management to create and process work orders. There are specific setup requirements related to the integration of PeopleSoft Purchasing and PeopleSoft Maintenance Management that you must perform, which include:

Click to jump to top of pageClick to jump to parent topicPeopleSoft Inventory Setup Considerations

While PeopleSoft Inventory is not required to implement PeopleSoft Maintenance Management, it is highly recommended in order to keep track of materials used in performing work order tasks. Before you can use the PeopleSoft Inventory functionality in PeopleSoft Maintenance Management, the information that you must set up includes:

See Fulfilling Work Orders from Maintenance Management.

See Establishing a PeopleSoft Inventory Business Unit Structure.

See Understanding Overall System Setup Parameters for PeopleSoft Maintenance Management.

See Understanding the Accounting Structure.

Click to jump to top of pageClick to jump to parent topicPeopleSoft eProcurement Setup Considerations

You can indicate that you want to create PeopleSoft eProcurement requisitions in the work order business unit. You can add and create ePro requisitions from the Purchase/On-Hand Schedules page of the work order to procure non-inventory and open description items. Once these PeopleSoft eProcurement requisitions are loaded to the PeopleSoft Purchasing staging tables from the work order, you process them as you would any other PeopleSoft Purchasing requisition. You can also create a requisition in PeopleSoft eProcurement and enter data that links it to a work order before it is processed.

These are some important activities that you must perform in order to add or create PeopleSoft eProcurement requisitions in a work order work order:

See "Determining Technical Implementation Options" chapter in the PeopleSoft Enterprise eProcurement 9.1 PeopleBook

See "Determining Functional Implementation Options" chapter in the PeopleSoft Enterprise eProcurement 9.1 PeopleBook

Click to jump to top of pageClick to jump to parent topicPeopleSoft CRM Help Desk 8.9 and Higher and Third-Party Help Desk Application Setup Considerations

You can integrate PeopleSoft CRM Help Desk 8.9 and above and third-party help desk applications with PeopleSoft Maintenance Management using the Integration Broker. You must perform the normal setup procedures for PeopleSoft Maintenance Management, as well as set up assets in the PeopleSoft Asset Management asset repository. This provides the foundation to enable you to create work orders from help desk applications.

Additional activities that you must perform include:

See Understanding PeopleSoft Maintenance Management.

Click to jump to top of pageClick to jump to parent topicCondition-Based Monitoring System Setup Considerations

Web Services are used to enable external condition-based monitoring systems to notify a condition-based maintenance (CBM) coordinator in PeopleSoft Maintenance Management that an asset requires maintenance or repair using a work order based on its condition. The external systems send the alert to PeopleSoft Maintenance Management. When the alert is saved, PeopleSoft Maintenance Management sends back the alert identification to the external systems.

If an error occurs in PeopleSoft Maintenance Management, Integration Broker sends the error back to the CBM system through Web Services that the:

See PeopleSoft Enterprise PeopleTools Integration Broker PeopleBook

Click to jump to top of pageClick to jump to parent topicESRI GIS Setup Considerations

There are specific setup requirements to enable PeopleSoft Maintenance Management and PeopleSoft Asset Management to integrate with ESRI:

Click to jump to top of pageClick to jump to parent topicMobile Integration Setup Considerations

Mobile devices can be equipped with various user interfaces that enable a technician to enter and retrieve data using their mobile device. PeopleSoft Maintenance Management provides a set of PeopleSoft Integration Broker Web Services to serve as the API (application programming interface) for mobile device integration. The web services are detailed in the Web Service Implementation Guide spreadsheet.

Once you have established this integration using a third party vendor, the only setup that you must perform in PeopleSoft Maintenance Management is to select the Enable Mobile Integration check box on the Integration page of the work order business unit for each business unit to which you want the mobile integration to apply.

See Setting Up PeopleSoft Maintenance Management System Parameters.

Click to jump to parent topicShared Products Setup Considerations

PeopleSoft Maintenance Management shares the functionality of specific PeopleSoft products instead of integrating with these products. This means that you are not required to install these products to benefit from their functionality. However, since these products share certain functionality, you must set up common components that are used by each product.

This section discusses:

Click to jump to top of pageClick to jump to parent topicPeopleSoft Expenses Setup Considerations

PeopleSoft Maintenance Management provides a time entry user interface front-end that leverages a PeopleSoft Expenses component interface, which enables you to use the PeopleSoft Expenses existing time entry processing functionality from within PeopleSoft Maintenance Management. You do not have to install PeopleSoft Expenses to use this functionality in PeopleSoft Maintenance Management. However, there are specific setup requirements, which include the:

Important! A timekeeper who enters time for employees assigned to a work order using the Work Order Completion component instead of the Technician Workbench does not have to be set up in PeopleSoft Expenses and does not have to be granted authorization in PeopleSoft Expenses using Authorize Expense Users. The time reporting method indicated in User Preferences for the user ID of the timekeeper and the user IDs of the employees for whom the timekeeper enters time is also irrelevant when the time keeper enters time using the Work Order Completion component. However, both the timekeeper and all employees must be set up in PeopleSoft Maintenance Management as resources regardless of the type of entry.

See Understanding User Defaults.

Setup for Personal Time Entry on the Technician Workbench

You have the option to enter personal time on the Technician Workbench on a separate grid that displays with the work order elapsed or punch time entry grid. You must select a Time Grid Display option on the Expenses Business Unit 2 Definition page if you want the personal time entry grid to display in the Technician Workbench.

Before you enter personal time in the Time Entry component of the Technician Workbench, you should install:

The installation of these two products is not required. If you do not install these products, however, the collected data will only be used for information purposes and is not processed through the system.

You must refer to the PeopleSoft Time and Labor PeopleBook and the PeopleSoft Payroll PeopleBook to install and use these two products.

See Integrating With PeopleSoft Time and Labor.

Click to jump to top of pageClick to jump to parent topicPeopleSoft Resource Management Setup Considerations

PeopleSoft Maintenance Management leverages the PeopleSoft Resource Management data model functionality to assign and schedule resources. This means that you do not have to install PeopleSoft Resource Management to use the product's resource functionality in PeopleSoft Maintenance Management. Many of the setup requirements in PeopleSoft Resource Management now reside in the Set Up Financials/Supply Chain, Common Definitions, Resource Data component. PeopleSoft Maintenance Management also leverages the capability to set up employees and their qualifications and add them as resources. You access these resource features directly in the PeopleSoft Maintenance Management menu under Labor Administration. Even if you install PeopleSoft Resource Management, you still must set up this data in PeopleSoft Maintenance Management because the requirements are slightly different. The information that you need to set up this resource data is described in detail in the chapter Setting Up Labor and Tools Resources.

To set up work order access security for resource pools associated with a project and project activity in PeopleSoft Program Management, you first must set up the resource pools in PeopleSoft Program Management.

See PeopleSoft Maintenance Management Integration with PeopleSoft Program Management.

See Understanding Labor and Tools Resource Setup and Maintenance.

Employee and Non-Employee Source Data

PeopleSoft Maintenance Management applies the same principles regarding employee and non-employee source data as PeopleSoft Resource Management.

See Understanding PeopleSoft Resource Management and PeopleSoft HRMS.

HRMS Business Unit Generation Without PeopleSoft HRMS

Every employee either in the PeopleSoft HRMS database or the Financials database must be associated with a business unit. If you do not use PeopleSoft HRMS, you must generate HRMS business units by setting up the PeopleSoft Resource Management business unit. Before you set up the PeopleSoft Resource Management business unit, you must set up the Project Costing business units that you intend to add as a default value in each of the work order business units that you set up. You can enter only one Project Costing business unit in a work order business unit. You then select this Project Costing business unit when you set up the Resource Management business unit.

If you do not integrate with PeopleSoft HRMS, when you create the Resource Management business unit, it populates the HR Business Unit table (BUS_UNIT_TBL_HR) behind the scenes.

If you use PeopleSoft HRMS, the HR business units that you set up in PeopleSoft HRMS are available to PeopleSoft Maintenance Management.

See "Understanding PeopleSoft Resource Management" chapter in the PeopleSoft Enterprise Resource Management 9.1 PeopleBook

See "Understanding PeopleSoft Resource Management Without PeopleSoft HRMS" chapter in the PeopleSoft Enterprise Resource Management 9.1 PeopleBook

Click to jump to top of pageClick to jump to parent topicPeopleSoft HRMS Setup Considerations

You can use PeopleSoft HRMS as your employee source database. Selected data that is used to populate PeopleSoft Maintenance Management employee records and resource profiles is imported from PeopleSoft HRMS using application messages and the Integration Broker.

PeopleSoft HRMS and PeopleSoft Maintenance Management Implementation

When you implement PeopleSoft Maintenance Management with PeopleSoft HRMS, you create a system of business unit and setID functionality that matches the way you manage processes related to both resources and HR. The system must also handle the integration issues of using multiple applications.

If your organization uses PeopleSoft HRMS to manage employee data, you also must set up the Resource Management business unit. Consider using the same business units in the PeopleSoft Resource Management database and the PeopleSoft HRMS database. A one-to-one correlation between PeopleSoft HRMS and PeopleSoft Resource Management business units simplifies organizational structure, business rules, and processing.

See PeopleSoft Enterprise HRMS Application Fundamentals PeopleBook

PeopleSoft 7.x HRMS or Third-Party HRMS

If your organization uses a PeopleSoft 7.x HRMS or earlier, or a third-party HRMS application, you can create a bridge between your HRMS application and PeopleSoft Maintenance Management. You use PeopleSoft Integration Broker to map your data to PeopleSoft Maintenance Management. Although you can use other HRMS applications and PeopleSoft Maintenance Management together, a third-party HRMS application may not support the full functionality of PeopleSoft Maintenance Management.

See PeopleSoft Enterprise PeopleTools Integration Broker PeopleBook