A Delivered Workflow for JD Edwards EnterpriseOne Service Management

This appendix contains the following topic:

A.1 Delivered Workflows for JD Edwards EnterpriseOne Service Management

This section discusses the JD Edwards EnterpriseOne Service Management workflows.

A.1.1 Work Order Activity Rules

This section discusses the Work Order Activity Rules workflow.

A.1.1.1 Description

Workflow Description

The system calls the workflow WOACTRULES when adding a work order or changing the work order status. The system sends approval messages for status changes based on the approval type, work order type, and estimated amount. WOACTRULES will determine the available next statuses for the order type.

Workflow Trigger

Adding a work order or changing the estimated amount or status on a work order.

Workflow Action

The system sends an approval message to a user-defined distribution list. The status is not changed until the change has been approved.

A.1.1.2 Workflow Objects

System

13

Workflow Object Name

WOACTRULES

Object IDs

W90CD002B, N4800350, P13714/W13714A, P13714/ 13714B, P17714/W17714A

Event Description / Function Names

Call Work Order Work Flow, Ok Post Button Clicked, Save Changes Button Clicked

Sequence / Line Numbers

235, 109, 85, 160, 271

A.1.2 WO Document Type

This section discusses the WO Document Type workflow.

A.1.2.1 Description

Workflow Description

WOTYPE is a part of the WOACTRULES workflow process. WOACTRULES calls WOTYPE process when the work order document type is for maintenance; the code is WO in the 00/DT UDC table.WOTYPE determines the type of work order to process. Depending on whether the work order type is 1, 3, or 6, WOTYPE calls WOTYPE1, WOTYPE3, or WOTYPE6 workflow process.

Workflow Trigger

WOACTRULES workflow triggers WOTYPE workflow when the work order document type is WO.

Workflow Action

WOTYPE processes type 1, type 3, or type 6 work order type.

A.1.2.2 Workflow Objects

System

13

Workflow Object Name

WOTYPE

Object IDs

WOACTRULES

Event Description / Function Names

NA

Sequence / Line Numbers

NA

A.1.3 WO Type Code 1

This section discusses the WO Type Code 1 workflow.

A.1.3.1 Description

Workflow Description

WOTYPE1 is a part of the WOACTRULES workflow process. WOTYPE calls WOTYPE1 when the work order type is 1 for one time maintenance work. WOTYPE1 determines the approval type to process. Depending on whether the approval type is 1 or 2, WOTYPE1 calls WO1APP1 or WO1APP2 workflow process.

Workflow Trigger

WOTYPE workflow triggers WOTYPE1 workflow when the work order type is 1.

Workflow Action

WOTYPE1 determines whether the approval type is 1 or 2 and calls WO1APP1 or WO1APP2 workflow process.

A.1.3.2 Workflow Objects

System

13

Workflow Object Name

WOTYPE1

Object IDs

WOTYPE

Event Description / Function Names

NA

Sequence / Line Numbers

NA

A.1.4 WO Type Code 3

This section discusses the WO Type Code 3 workflow.

A.1.4.1 Description

Workflow Description

WOTYPE3 is a part of the WOACTRULES workflow process. WOTYPE calls WOTYPE3 when the work order type is 3 for capital project work order.

Workflow Trigger

WOTYPE workflow triggers WOTYPE3 workflow when the work order type is 3.

Workflow Action

If work order status = C1, the system sends approval message to a distribution list. If work order status is not equal to C1, then no approval action is required and the status is advanced.

A.1.4.2 Workflow Objects

System

13

Workflow Object Name

WOTYPE3

Object IDs

WOTYPE

Event Description / Function Names

NA

Sequence / Line Numbers

NA

A.1.5 WO Type Code 6

This section discusses the WO Type Code 6 workflow.

A.1.5.1 Description

Workflow Description

WOTYPE6 is a part of the WOACTRULES workflow process. WOTYPE calls WOTYPE6 when the work order type is 6 for scheduled work order.

Workflow Trigger

WOTYPE workflow triggers WOTYPE6 workflow when the work order type is 6.

Workflow Action

The system does not process action with this workflow.

A.1.5.2 Workflow Objects

System

13

Workflow Object Name

WOTYPE6

Object IDs

WOTYPE

Event Description / Function Names

NA

Sequence / Line Numbers

NA

A.1.6 WO Type 1 Approval Type 1

This section discusses the WO Type 1 Approval Type 1 workflow.

A.1.6.1 Description

Workflow Description

WO1APP1 is part of the WOACTRULES workflow process. WOTYPE1 calls WO1APP1 when the approval route is 1. WO1APP1 determines the distribution list to send the work order approval based on the status of the work order. WO1APP1 advances the status to approved and allows for further advancement of statuses.

Workflow Trigger

WOTYPE1 workflow triggers WO1APP1 workflow when the work order approval route is 1.

Workflow Action

If work order status = M or M*, the system sends an approval message to the distribution list (M= 7405, M* = 7384). Once approved, the system advances the status to approved and allows for further advancement of statuses. If work order status is not equal to M or M*, then no approval action is required and the status is advanced.

A.1.6.2 Workflow Objects

System

13

Workflow Object Name

WO1APP1

Object IDs

WOTYPE1

Event Description / Function Names

NA

Sequence / Line Numbers

NA

A.1.7 WO Type 1 Approval Type 2

This section discusses the WO Type 1 Approval Type 2 workflow.

A.1.7.1 Description

Workflow Description

WO1APP2 is part of the WOACTRULES workflow process. WOTYPE1 calls WO1APP2 when the approval route is 2.WO1APP2 determines the distribution list to send the work order approval based on the status of the work order. WO1APP2 advances the status to approved and allows for further advancement of statuses.

Workflow Trigger

WOTYPE1 workflow triggers WM1APP2 workflow when the work order approval route is 2.

Workflow Action

If work order status = M*, the system sends an approval message to the distribution list 7384. Once approved, the system advances the status to approved and allows for further advancement of statuses. If the work order status is not equal to M*, then no approval action is required and the status is advanced.

A.1.7.2 Workflow Objects

System

13

Workflow Object Name

WO1APP2

Object IDs

WOTYPE1

Event Description / Function Names

NA

Sequence / Line Numbers

NA