B Troubleshooting Repository Creation Utility

This appendix describes solutions to common problems that you might encounter when running Repository Creation Utility (RCU). It contains the following sections:

• Section B.1, "General Troubleshooting Tips"

• Section B.2, "RCU Log Files"

• Section B.3, "Need More Help?"

B.1 General Troubleshooting Tips

If you encounter an error during installation:

• Read the Oracle Fusion Middleware Release Notes for the latest updates. The release notes are available with the platform-specific documentation. The most current version of the release notes is available on Oracle Technology Network (OTN):

  http://www.oracle.com/technology/documentation
  

• Verify that your computer meets the requirements as specified in the system requirements and prerequisites document, which can be found on OTN:

  http://www.oracle.com/technology/
  

• Verify that your environment meets the certification requirements as specified in the Oracle Fusion Middleware Certification document, which can be found at the following location:

  http://www.oracle.com/technology/software/products/ias/files/fusion_certification.html
  

• Make sure that your database is up and running.

• If you entered incorrect information on one of the screens, use the navigation pane on the left hand side of the graphical interface to return to that screen.

• If an error occurred while running RCU:

  1. Note the error and review the installation log files (see Section B.2, "RCU Log Files").

  2. Correct the issue that caused the error. Depending on the type of error, you may either continue with your RCU operation, or be forced to restart RCU.

  3. Continue or restart RCU to complete your desired operation.

B.2 RCU Log Files

The main RCU log file is written to the RCU_HOME/rcu/log/logdir.date_timestamp/rcu.log (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp\rcu.log (on Windows operating systems) file. For example, in a UNIX system:

RCU_HOME/rcu/log/logdir.2008-04-11_11-00/rcu.log

In addition to this general log file, each component writes a log file of its own. All component log files are also written to the RCU_HOME/rcu/log/logdir.date_timestamp (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp (on Windows operating systems) directory.

Table B-1 lists the component log file names.

Table B-1 RCU Component Log File Names

Component	Log File Name
Metadata Services	mds.log
Audit Services	iau.log
Oracle Internet Directory	oid.log
Single Sign-On	sso.log
SOA Infrastructure	soainfra.log
Business Activity Monitoring	bam.log
User Messaging	orasdpm.log
Oracle WebCenter	webcenter.log
WebCenter Portlets	portlet.log
Oracle Content Server	contentserver.log
Portal	portal.log
Discoverer	discoverer.log

B.3 Need More Help?

If this appendix does not solve the problem you encountered, try these other sources:

• Oracle Fusion Middleware Release Notes, available on the Oracle Technology Network (OTN):

  http://www.oracle.com/technology/documentation
  

• My Oracle Support (formerly OracleMetaLink):

  http://metalink.oracle.com/
  

If you do not find a solution for your problem, open a service request.