8.7 Troubleshooting Actions on Pages

I cannot find a page in the Page Groups portlet.

One of a few things might be happening:

  • You may not have any privileges on the page. You must have at least the page privilege View on the page, or the page must be public for you to see it in the Page Groups portlet. Request access privileges from the page group or portal administrator.

  • The maximum number of pages to display may have been reached, in which case, click the More link at the end of the list of pages.

  • Verify that you have selected the correct page group from the Work In drop-down list.

I'm seeing double listings of pages in a page group in the Page Groups portlet.

Someone may have given the same display name to another page. Display name uniqueness is not enforced in Oracle Portal. Name uniqueness is enforced. Edit page properties for both pages and note that while their Display Names are the same, their Names are not.

Another possibility is that a page was copied along with its sub-pages. Copies of sub-pages retain the same Display Names as their source sub-pages. Provided you have the privilege to do so, edit page properties and rename the sub-pages.

When I try to move a page, I get an error.

It may be that an item on the page or one of its sub-pages is either checked out of the portal or locked by a WebDAV client. In such cases, you must wait until these items are checked in or unlocked before you can move the page and its sub-pages.

My page portlet is using the style of the target page rather than the style of its source page, as I have specified.

Page portlets always take their header and border colors from the page on which they are placed. This is because the display of headers and borders is controlled on the target page, rather than from any values set for the source page's style.

One way around this is to edit the region in which the page portlet is placed and turn off the display of portlet headers and borders. If the page portlet contains its own portlets, you must also turn off the display of headers and borders for regions on the page portlet's source page.

For information on turning off region headers and borders, see Section 10.2.12, "Displaying or Hiding Portlet Headers and Borders".

Portlet background colors usually are specified by the style that is applied to the page on which the portlets are placed. With a page portlet, there is a way to display the source page's background color. Edit the style that is applied to the page on which the page portlet is placed (the target page). For the style element Portlet Body Color, remove the value from the Background Color field, and click Apply. The background color specified for the page portlet's source page (that is, Background Color property of the Common style element) displays.

To illustrate this for yourself, create a page named Source and a page named Target. Create a Source Style for the Source page and a Target Style for the Target page. Set all the color values for Source Style to the red end of the color palette. Set all the color values for Target Style to the blue end of the color palette.


When you edit styles, a quick way to move from style element property to style element property is to click the style element property in the Preview section of the Edit Style page. This selects the style element property and displays all of its values for editing

Add some portlets and items to the Source and Target pages. Publish the Source page as a portlet. Place the Source page portlet onto the Target page.

For the Source page, experiment with selecting and de-selecting Use Style Of Page On Which Portlet Is Placed, and viewing the result on the Target page. Also, experiment with specifying and clearing the value field for the Background property of Target Style's Common style element.

My page portlet is not using the style of the container page, as I specified.

When you publish a page as a portlet, you are given the opportunity to use the source page's style or to use the style of the containing page. Using the style of the containing page works in most cases. The exception is when the source page is provided through the Federated Portal Adapter. In such cases, the setting to use the style of the containing page is ignored. The page portlet uses whatever style is applied to its source.

I want my page portlet's background color to be the color specified for the page portlet's source page.

This involves editing a style, so you must be sure others who use the style agree with the change:

  1. Go to the page portlet's source page, and edit its properties.

  2. On the Optional tab, clear Use Style Of Page On Which Portlet Is Placed.

  3. Edit the style that is applied to the target page, where the page portlet is placed.

  4. Clear any value specified for the Portlet Body Color element.

    Be sure to click Apply.

The page portlet displays with the same background color as its source page.

I want to publish a page as a portlet, but I don't want every region on the source page to display.

  1. Go to the page on which the page portlet is placed.

  2. Click the page portlet's Edit Defaults icon.

  3. Select Display Selected Regions.

  4. Check only those regions that should be displayed in the page portlet.

  5. Click OK.

I cannot see the status of my items in List view.

The columns that display in page Edit mode, List view, are configured at the page group level (by the page group administrator or the portal administrator). You must have at least the page group privilege Manage All to revise List view.

To change the columns that appear in List view:

  1. Edit page group properties for the page group under which the relevant page was created (the page group).

  2. Click the Configure tab to bring it forward.

  3. Click the Edit link under Edit Modes.

  4. Under List View Column Selections, move column names between Hidden Columns (to hide column names) and Visible Columns (to display column names).

    To display the status of an item, move the Status column to the Visible Columns list. Status entries include Active, Pending, Rejected, Draft, Deleted, Hidden, and Expired.

    For information on which items are accessible in what states, see Section 17.9.3, "Item URL Security".

I published a page as a portlet, placed it on a page, and displayed selected regions. Now it is displaying blank.

This involves the source page and a Portal Template. When you edit or personalize the Page portlet to display selected regions, and a change is made to the portlet's source page regarding the template—either a template is added or detached or a template region equivalent to a region selected for display on the portlet is deleted—the portlet cannot resolve such changes with its Display Selected Regions setting. The result is that the portlet displays without content—or blank. To resolve this situation, re-edit or personalize the portlet's region display settings.

To personalize a portlet, in page View mode click the Personalize link in the portlet header. For more information on restricting the display of regions in a page portlet, see Section 8.5.3, "Selecting Page Portlet Regions for Display".

I selected a page for my Page portlet, but it is being ignored.

It may be that a Page parameter value is being passed to the portlet, in which case it overrides any page you select when you edit or personalize the Page portlet. When the Page parameter is specified, any page selection you make when you Edit Defaults/Personalize the Page portlet are ignored.

I could not perform a bulk action on a group of selected items.

If a bulk action cannot be selected for a group of items, then it probably means that the selected action cannot be performed over all the selected items. Review your item selection, and de-select those for which the action cannot be performed.

I want to copy a page to a different page group but no other page groups are listed in the Page Group Map.

There are various restrictions for copying pages across page groups. For more information, see Section 8.2, "Copying a Page."

By default, when you create a page, a local style is created and used for the page. You may need to assign a different style to a page before you can copy it to a different page group.