2 Oracle Advanced Scheduler

Oracle Advanced Scheduler is a key component that transforms field service representatives from strict service delivery agents to proactive customer relationship managers. Advanced Scheduler creates more productive and cost-effective schedules by using a set of predefined constraints and associated costs.

This chapter describes the following test flows in Oracle Advanced Scheduler:

• Create Scheduler Rule

Prerequisites

• User is logged in with Field Service Manager responsibility.

Profile Options

Not applicable.

Predefined Data

Not applicable.

Setup Data

Not applicable.

2.1 Create Scheduler Rule

Creates a scheduler rule based on the user ID of the logged in user and also deletes the rule.

Prerequisites

• User is logged in with Field Service Manager responsibility.

Profile Options

Not applicable.

Predefined Data

Table 2-1 Predefined Data for Create Scheduler Rule Flow

Page Name	Field Name	Field Value
Create Scheduler Rule	Route Mode	Only Route (Pick schedule rule from the list)

Setup Data

Not applicable.