Skip Headers

Oracle E-Business Suite System Administrator's Guide - Configuration
Release 12.1
Part Number E12893-04
Go to Table of Contents
Go to previous page
Go to next page

Introduction to Oracle Applications Manager

Introduction to Oracle Applications Manager

Oracle Applications Manager (OAM) allows administrators to manage Oracle E-Business Suite systems from an HTML console. Utilities available from OAM include Oracle Workflow Manager, Patch Wizard, and Concurrent Processing monitoring tools.

With Oracle Applications Manager, system administrators can view information on general system activity including the statuses of the database, concurrent managers and other services, concurrent requests, and Oracle Workflow processes. OAM provides a summary of configuration changes, infrastructure usage, performance, required maintenance activities, potential security issues, status of business flows, and diagnostic test results. In addition, they can manage downtime and patching. System administrators can also start or stop services, and submit concurrent requests.

Using Oracle Workflow Manager, administrators can control Workflow system services, such background engines, the Notification Mailer, agent listeners, queue propagation, and purging obsolete Workflow data.

OAM utilities are generally available from two main screens: the Applications Dashboard and Site Map. See: Applications Dashboard, Oracle E-Business Suite System Administrator's Guide - Maintenance and The Site Map for more information on these.

Refer to the following documentation for additional information:

The Service Fulfillment Manager may optionally be installed. For more information, see:

Function Security and Oracle Applications Manager

Oracle Applications Manager uses with Oracle Application Object Library's function security model. You can create custom responsibilities and menus to control access to specific OAM features. These features can thus be directly available from the Oracle E-Business Suite Home Page.

Oracle Applications Manager Setup

Oracle Applications Manager (OAM) allows you to customize how certain components are monitored and how metrics are collected.

Navigation: Setup (global icon)

The Dashboard Setup page displays a summary of data collection for metrics and services. For each metric, you can see whether collection is enabled and whether you have alerting enabled for the metric. If alerting is enabled, you see the condition which must be met for an alert to be raised. To update the setup for the data collection, use the Dashboard Setup Wizard.

MetaLink Credentials

You maintain your My Oracle Support (formerly OracleMetaLink) username, password, and e-mail address from the Metalink Credentials page. These credentials will be used when querying My Oracle Support through Knowledge Base links. Also, you should ensure that the following profile options are set appropriately for your proxy server:

Business Flows Setup

Enable or disable monitoring of business flows.

Click the Metrics Refresh link to schedule requests for the OAM: KBF Metrics Rollup Program to update the setup status of your business flows

Knowledge Base

The Knowledge Base provides a catalog of useful documents relevant to managing your system.

Concurrent Requests

From this page you can enable alerting for concurrent requests that have been running or pending for a long time. You can specify the thresholds for which request must reach before alerts are raised.

Specifically, you can enable the system to do the following:

Signon Audit Setup

From this page, select the Enable Auditing button to set the Sign-On: Audit Level profile option to 'FORM', which enables Forms monitoring. Selecting the Disable Auditing button sets this profile option to 'NONE'.

Use the Enable Alerting/Disable Alerting buttons to control whether an alert should be raised if the Sign-On: Audit Level profile option is set at a value other than 'FORM'.

Dashboard Setup Wizard

Select the Update button to configure how data for the following are collected.


Specify how you want metrics to be collected for the following:


Specify which services you want to monitor. For a given service, you can specify if you want to collect data for it and whether you want to be alerted if the service is in a specified status.

The Site Map

The Site Map lists the features and applications available in the Oracle Applications Manager. Features are grouped into the following categories: Administration, Monitoring, Maintenance, and Diagnostics and Repair.

Site Map - Administration

System Configuration

These features provide detailed information on the configuration of your system. You can update many of your configuration settings from these links also.

Application Services

Use these links to see information on various types of application services.


Use these links to navigate to the Oracle Workflow Manager.

Concurrent Request

Use these links to submit a new concurrent request or to view details on existing requests.

Service Fulfillment Manager

Use this link to access the Service Fulfillment Manager. Service Fulfillment Manager (SFM) provides a complete set of tools to automate step-by-step fulfillment activities and integrate business flows for any type of service across multi-vendor application systems.


Site Map - Monitoring

The Monitoring section links you to features to help you monitor your Oracle E-Business Suite.


Use these links to navigate to pages on the availability of these components.


Use these links to see information regarding performance of these components.

Current Activity

Use these links to view activity information for their respective areas.

Configuration Changes

From the Overview link you can navigate to the Configuration Overview page.


Use these reports to learn more about application usage and concurrent processing.

Custom Reporting Utilities

The SQL Extensions page enables you to run seeded and custom scripts.

Site Map - Maintenance

These features help you maintain your Oracle E-Business Suite installation.

Note that most of these features are described in detail in the Oracle E-Business Suite Maintenance Procedures and the Oracle E-Business Suite Maintenance Utilities guides.

Patches and Utilities



Site Map - Diagnostics and Repair

Use these features in diagnostics and troubleshooting.


The Diagnostics tab provides links to the following Oracle E-Business Suite Diagnostics pages in which you can run and manage tests and view reports:

For more information on Oracle E-Business Suite Diagnostics, see the Oracle Diagnostics Framework User's Guide.

In addition, the Debug Workbench enables you to centrally control and monitor the debugging of Oracle E-Business Suite components. Using the Debug Workbench, you can set up debug rules for system components and view the debug information that has been collected. For more information, see: Debug Workbench, Oracle E-Business Suite System Administrator's Guide - Maintenance.

The Client Configurations link allows you to view client configuration data about the hardware and software of your computer. For more information about using the Client System Analyzer from the Oracle E-Business Suite, see My Oracle Support Knowledge Document 277904.1.

Troubleshooting Wizards

Configuration Overview

This page contains configuration information for the Oracle E-Business Suite system's configuration.


This page provides information on the following:


The Database section lists the database instances for the system, with this information:

Click on NLS Parameters to see a list of these parameters and their values. Click on Initialization Parameters to see a listing of these parameters.

Concurrent Processing

This section lists general information related to concurrent processing for this Oracle E-Business Suite system and its concurrent processing settings.

A list of concurrent processing servers with their host names and platforms is shown. Also, the following site-level values for the Internal Concurrent Manager (ICM) are shown:

Click on ICM Environment to see the environment variables and their values.


This section shows the ICX: Forms Launcher profile option setting, which should be set to the base URL for launching Oracle E-Business Suite forms.

A List of Forms Servers is also shown, with the Host Name, Port, and Log File location for each Oracle Forms server.


This section shows the following profile option settings:

A list of Web Servers is also shown, with the Host Name, Port, and Log File location for each web server.


This section shows the following profile option settings: