17/17
Index
A
account data level
link link link
accounts
verifying
link
aging bucket lines
for dunning plans
link
aging buckets
link
AKData diagnostic test
link
AOLSessions diagnostic test
link
AOLTests diagnostic test
link
application windows
reusing
link
AR Transactions Summary tables
link
assigning collectors
link
B
bill to data level
link link link
bind variables
link
broken promises node
link
C
CachingFramework diagnostic test
link
call wrap-up
link
case scoring engine
link
CGI switches
link
Checklist
link
See Collections Checklist
checklists
pre-implementation
link
strategy
link
claims
link
collection status
determining with scoring engine
link
Collections
Checklist
link
Questionnaire
link
collections administrator
link
collections agent
link
Collections Checklist
setting profile options
link
Collections header
link link
Collections lookups
link
collections manager
link
Collections Questionnaire
setting profile options
link
Collector Report
link
Collector's Work Queue
displaying nodes
link
verifying navigation
link
collectors
assigning
link
components
mandatory, verifying
link
optional, verifying
link
scoring
link
concurrent programs
IEX: Refresh Metrics Summary Table
link
IEX: AR Collectors to Resource Collectors
link
IEX: Case Owner Load Balancing
link
IEX: Create Dunning and Broken Promise Call Backs
link link link
IEX: Delinquency Management
link link
IEX: Delinquency Status Determination
link link
IEX: Notify Customer
link
IEX: Notify Ext Agency
link
IEX: Open Interfaces
link
IEX: Process Pending
link
IEX: Promise Reconciliation
link
IEX: Purge Score History Table
link
IEX: Recall Transfer
link
IEX: Report All Contracts
link
IEX: Resource Collectors to AR Collectors
link
IEX: Review Transfer
link
IEX: Scoring Engine Harness
link link
IEX: Send Dunning for Delinquent Customers
link link
IEX: Strategy Management
link
IEX: Territory Assignment
link
Synchronize Territory Assignment Rules
link
configuring for Oracle Lease and Finance Management
link
correspondence
link
correspondence templates
link
creating
dunning plans
link
employees
link
scoring components
link
scoring engines
link
creating templates
using Oracle XML Publisher
link
credit card payments
link link
Custom tabs
link
customer data level
link link link
customer status prioritization
link
D
data levels
link link
account
link link
bill to
link link
customer
link link
delinquency
link
for dunning
link
deductions
link
delinquencies
creating
link
verifying
link
delinquency data level
link link
delinquent node
link
diagnostic tests
link
AKData
link
AOLSessions
link
AOLTests
link
CachingFramework
link
DiagnosticsSecurity
link
JTFSessions
link
PropertyManager
link
RunAll
link
Security Manager
link
TerritoryManager
link
UserProfile
link
UserTest
link
DiagnosticsSecurity diagnostic test
link
dunning
correspondence templates
link
process
link
setting up Universal Work Queue
link
dunning level
link
dunning plans
link
aging bucket lines
link
creating
link link
dunning level
link
overview
link
prerequisites
link
setting dunning level
link
E
EFT payments
link link
employees
assigning roles and resource groups
link
creating
link
creating locations and organizations
link
importing
link
enabling
customer interaction tracking
link
interaction center
link
Web Directory Assistance
link
F
features
Oracle Advanced Collections
link
Oracle Receivables
link
filters
link
See segments
Foundation Notes
link
functions
link link
H
History tab
link
I
IEU Queue: Bill To View Strategies profile options
link
IEU: Desktop: UI: Show Quick Filter Panel profile option
link
IEU: Desktop: Work Selector profile option
link
IEU: Non-Media: Navigate profile option
link
IEU: Queue
Account View Strategies profile option
link
Bill To Strategies profile option
link
Customer View Strategies profile option
link
IEU: Queue Order
Account View Strategies profile option
link
Bill To View Strategies profile option
link
Customer View Strategies profile option
link
IEU: Queue Order: Account View Delinquencies profile option
link
IEU: Queue Order: Account View Promises profile option
link
IEU: Queue Order: Account View Strategies profile option
link
IEU: Queue Order: Bill To View Delinquencies profile option
link
IEU: Queue Order: Bill To View Promises profile option
link
IEU: Queue Order: Bill To View Strategies profile option
link
IEU: Queue Order: Customer View Delinquencies profile option
link
IEU: Queue Order: Customer View Promises profile option
link
IEU: Queue Order: Customer View Strategies profile option
link
IEU: Queue Order: Delinquency View Delinquencies profile option
link link
IEU: Queue Order: Delinquency View Promises profile option
link link
IEU: Queue Order: Delinquency View Strategies profile option
link link
IEU: Queue: Account View Delinquencies profile option
link
IEU: Queue: Account View Promises profile option
link
IEU: Queue: Account View Strategies profile option
link
IEU: Queue: Bill To View Delinquencies profile option
link
IEU: Queue: Bill To view Promises profile option
link
IEU: Queue: Customer View Delinquencies profile option
link link
IEU: Queue: Customer View Promises profile option
link link
IEU: Queue: Customer View Strategies profile option
link link
IEU: Queue: Delinquency View Delinquencies profile option
link link
IEU: Queue: Delinquency View Promises profile option
link link
IEU: Queue: Delinquency View Strategies profile option
link link
IEX: Activity Enabled in Account profile option
link
IEX: Activity Enabled in Adjustment profile option
link
IEX: Activity Enabled in Delinquency profile option
link
IEX: Activity Enabled in Dispute profile option
link link
IEX: Activity Enabled in Payment profile option
link
IEX: Activity Enabled in Promises profile option
link
IEX: Activity Enabled in Strategy profile option
link
IEX: Adjustment Fulfillment Template profile option
link
IEX: Allow Adjustments profile option
link link
IEX: Allow Changes to Customer Payment Data profile option
link
IEX: Allow Disputes profile option
link link
IEX: Allow Promise Date Duplication Within Account profile option
link
IEX: Approval Required for Promise profile option
link link
IEX: AR Collectors to Resource Collectors concurrent program
link
IEX: Batch Size profile option
link
IEX: Callback Days for Broken Promise profile option
link
IEX: Case Default Resource profile option
link link
IEX: Case Owner Load Balancing concurrent program
link
IEX: CB Customer Notification Email From profile option
link link
IEX: CB Customer Notification Email Subject profile option
link link
IEX: CB Customer Notification Grace Days profile option
link
IEX: CB Customer Notification Template profile option
link link
IEX: CB Notification Grace Days profile option
link
IEX: Check Dunning Amount at Function Currency profile option
link
IEX: CO Recall Case from External Agency workflow process
link
IEX: CO Report to Credit Bureau workflow process
link
IEX: CO Review Transfer to External Agency workflow process
link
IEX: CO Transfer to External Agency workflow process
link
IEX: Collections Bucket profile option
link
IEX: Collections Rate Type profile option
link
IEX: Consolidated Invoice Template profile option
link
IEX: Create Dunning and Broken Promise Call Backs concurrent program
link link link
IEX: Credit Hold of Delinquency profile option
link
IEX: Debug Level profile option
link
IEX: Default Automatically Populate Grids profile option
link
IEX: Default Bankruptcy Notice of Assignment profile option
link
IEX: Default Date Range Span profile option
link
IEX: Default End Date Range Span profile option
link
IEX: Default Fulfillment Subject profile option
link
IEX: Default History Type profile option
link
IEX: Default Notice of Bankruptcy Assignment profile option
link
IEX: Default Payment Method profile option
link
IEX: Default Tab in Collections profile option
link
IEX: Default Transaction Type profile option
link
IEX: Default Universal Search Tab profile option
link
IEX: Default Universal Search Type profile option
link
IEX: Delinquency Asset Work Flow workflow process
link
IEX: Delinquency Management concurrent program
link
IEX: Delinquency Management current program
link
IEX: Delinquency Status Determination concurrent program
link link
IEX: Delinquency Status Determination scoring engine
link link
IEX: Disable iPayment Processing profile option
link link
IEX: Dispute Confirmation Letter profile option
link
IEX: Document Format for XML Publisher profile option
link
IEX: Dunning Contact Selection Method profile option
link
IEX: EA Recall Grace Days profile option
link link
IEX: EA Score Diff For Recall profile option
link link
IEX: EA Score Engine ID profile option
link link
IEX: EA Transfer Days profile option
link link
IEX: EA Vendor Notification Email From profile option
link link
IEX: EA Vendor Notification Email Subject profile option
link link
IEX: EA Vendor Notification Template profile option
link link
IEX: Enable Credit Card Payment profile option
link
IEX: Enable Credit Hold profile option
link
IEX: Enable Electronic Funds Payment profile option
link
IEX: Enable Promise to Pay profile option
link
IEX: Enable Raising Customer Status Change Event profile option
link
IEX: Enable Receipt Reversal profile option
link
IEX: Enable Work Queue Statuses
link
IEX: Exclude Dispute Amount From Remaining Amount profile option
link
IEX: Fax IPP Host profile option
link
IEX: Fax IPP Post profile option
link
IEX: Fax IPP Printer Name profile option
link
IEX: Fulfillment Send Method profile option
link
IEX: Hide Bankruptcy in UWQ profile option
link
IEX: Invoice Fulfillment Printer profile option
link
IEX: Invoice Fulfillment Template profile option
link
IEX: iPayment Payee ID profile option
link link
IEX: IPP Printer Name profile option
link
IEX: Item Type of Promise Workflow profile option
link link
IEX: Launch Notes History profile option
link
IEX: Maintain Status in Lifecycle Tab profile option
link
IEX: Maximum Promise to Pay Range profile option
link
IEX: Metric Calculation Method profile option
link link
IEX: Minimum Number of Characters for Lookup profile option
link
IEX: Notify Customer concurrent program
link
IEX: Notify Ext Agency concurrent program
link
IEX: On-Line Creditcard Payment profile option
link
IEX: Open Interfaces concurrent program
link
IEX: Pay Reversal Confirmation Letter profile option
link
IEX: Payment Confirmation Letter profile option
link
IEX: Print IPP Host profile option
link
IEX: Print IPP Port profile option
link
IEX: Process Pending concurrent program
link
IEX: Process Strategies by Operating Unit profile option
link
IEX: Promise Grace Period profile option
link
IEX: Promise Reconciliation concurrent program
link
IEX: Promise to Pay Confirmation Letter profile option
link
IEX: Purge Score History Table concurrent program
link
IEX: Recall Transfer concurrent program
link
IEX: Refresh Metrics Summary Table concurrent program
link
IEX: Report All Contracts concurrent program
link
IEX: Resource Collectors to AR Collectors concurrent program
link
IEX: Review Transfer concurrent program
link
IEX: Scoring Engine Harness concurrent program
link link
IEX: Send Correspondence Automatically profile option
link
IEX: Send Dunning for Delinquent Customers
link
IEX: Send Dunning for Delinquent Customers concurrent program
link
IEX: Service Hold of Delinquencies profile option
link link
IEX: Show Last Payment Due On Field profile option
link
IEX: Skip Default Strategy Assignment profile option
link
IEX: SMTP From profile option
link
IEX: SMTP Host profile option
link
IEX: Strategy Assignment Default Resource profile option
link
IEX: Strategy Creation on Bankruptcy profile option
link
IEX: Strategy Default Template profile option
link
IEX: Strategy Disabled profile option
link
IEX: Strategy Fulfillment Resource profile option
link
IEX: Strategy Grace Period profile option
link
IEX: Strategy Management concurrent program
link
IEX: Strategy Unique Fulfillment profile option
link
IEX: Territory Access profile option
link
IEX: Territory Assignment concurrent program
link
IEX: Turn off Collections Activity for Bankruptcy profile option
link link
IEX: Turn Off Invoice on Bankruptcy profile option
link
IEX: Use Customer Language for Dunning Letters profile option
link
IEX: UWQ Default Complete Node days profile option
link
IEX: UWQ Default Pending Days profile option
link
IEX: WF for Collection Delinquent Service Hold workflow process
link
IEX: WF for Collections Delinquent Credit Hold workflow process
link
IEX: Work Queue Access profile option
link
IEX_OPEN_INT_HST table
link
implementing Oracle Trade Management
link
interaction history
link
Interaction Tracking
link
invoices
adjusting
link link
disputing
link
verifying
link
J
JTFSessions diagnostic test
link
L
Legacy Calls
link
M
metrics
link
preconfigured
link
N
note types
link
adding
link
deleting
link
mapping to source
link link
O
OKL_OPEN_INT table
link
OKL_OPEN_INT_ASST table
link
OKL_OPEN_INT_PRTY table
link
open interface tables
IEX_OPEN_INT_HST
link
OKL_OPEN_INT
link
OKL_OPEN_INT_ASST
link
OKL_OPEN_INT_PRTY
link
Oracle Lease and Finance Management
link
Oracle Bill Presentment Architecture
link link
Oracle Customer Interaction History
link
Oracle iReceivables
link
Oracle Lease and Finance Management
link link link
Oracle Loans
link
Oracle Notes
link
Oracle Payments
link
Oracle Receivables
link link
Oracle Resource Manager
link
Oracle Territory Manager
link
Oracle Trade Management
link
Oracle XML Publisher
link
OTS: Advanced Outbound Installation profile option
link
OTS: Customer Access Privilege profile option
link
OTS: Interaction-Generate Customer Activity profile option
link
OTS: Interactions-Default Action Item profile option
link link
OTS: Interactions-Default Action profile option
link link
OTS: Interactions-Default Outcome profile option
link link
OTS: Interactions-Enable Auto Wrapup profile option
link link
OTS: Interactions-Enable Automatic Start profile option
link link
OTS: Interactions-Generate Notes Activity profile option
link
OTS: Interactions-Generate Task Activity profile option
link
OTS: Interactions-Record Media Item ID profile option
link
OTS: Interactions-Start on Query profile option
link link
OTS: Max Interactions Displayed profile option
link
OTS: Task Details - Query Task By profile option
link
OTS: Telesales Interaction Enabled profile option
link
P
parameters
link
pre-implementation checklist
link
preconfigured elements
link link
scoring components
link
scoring engines
link
strategy templates
link
strategy work items
link
workflows for work items
link
preconfigured scoring components
link
profile categories
link link
profile options
link link link
checklist questions
link
description
link
IEU: Desktop: UI: Show Quick Filter Panel
link
IEU: Desktop: Work Selector
link
IEU: Non-Media: Navigate
link
IEU: Queue
Account View Strategies
link
Bill To Strategies
link
Customer View Strategies
link
IEU: Queue Order
Account View Strategies
link
Bill To View Strategies
link
Customer View Strategies
link
IEU: Queue Order: Account View Delinquencies
link
IEU: Queue Order: Account View Promises
link
IEU: Queue Order: Account View Strategies
link
IEU: Queue Order: Bill To View Delinquencies
link
IEU: Queue Order: Bill To View Promises
link
IEU: Queue Order: Bill To View Strategies
link
IEU: Queue Order: Customer View Delinquencies
link
IEU: Queue Order: Customer View Promises
link
IEU: Queue Order: Customer View Strategies
link
IEU: Queue Order: Delinquency View Delinquencies
link link
IEU: Queue Order: Delinquency View Promises
link link
IEU: Queue Order: Delinquency View Strategies
link link
IEU: Queue: Account View Delinquencies
link
IEU: Queue: Account View Promises
link
IEU: Queue: Account View Strategies
link
IEU: Queue: Bill To View Delinquencies
link
IEU: Queue: Bill To View Promises
link
IEU: Queue: Bill To View Strategies
link
IEU: Queue: Customer View Delinquencies
link link
IEU: Queue: Customer View Promises
link link
IEU: Queue: Customer View Strategies
link link
IEU: Queue: Delinquency View Delinquencies
link link
IEU: Queue: Delinquency View Promises
link link
IEU: Queue: Delinquency View Strategies
link link
IEX: Activity Enabled in Account
link
IEX: Activity Enabled in Adjustment
link
IEX: Activity Enabled in Delinquency
link
IEX: Activity Enabled in Dispute
link link
IEX: Activity Enabled in Payment
link
IEX: Activity Enabled in Promises
link
IEX: Activity Enabled in Strategy
link
IEX: Adjustment Fulfillment Template
link
IEX: Allow Adjustments
link link
IEX: Allow Changes to Customer Payment Data
link
IEX: Allow Disputes
link link
IEX: Allow Promise Date Duplication Within Account
link
IEX: Approval Required for Promise
link link
IEX: Batch Size
link
IEX: Callback Days for Broken Promise
link
IEX: Case Default Resource
link link
IEX: CB Customer Notification Email From
link link
IEX: CB Customer Notification Email Subject
link link
IEX: CB Customer Notification Grace Days
link
IEX: CB Customer Notification Template
link link
IEX: CB Notification Grace Days
link
IEX: Check Dunning Amount at Function Currency
link
IEX: Collections Bucket
link
IEX: Collections Rate Type
link
IEX: Consolidated Invoice Template
link
IEX: Credit Hold of Delinquency
link
IEX: Debug Level
link
IEX: Default Automatically Populate Grids
link
IEX: Default Bankruptcy Notice of Assignment
link
IEX: Default Date Range Span
link
IEX: Default End Date Range Span
link
IEX: Default Fulfillment Subject
link
IEX: Default History Type
link
IEX: Default Notice of Bankruptcy Assignment
link
IEX: Default Payment Method
link
IEX: Default Tab in Collections
link
IEX: Default Transaction Type
link
IEX: Default Universal Search Tab
link
IEX: Default Universal Search Type
link
IEX: Disable iPayment Processing
link link
IEX: Dispute Confirmation Letter
link
IEX: Document Format for XML Publisher
link
IEX: Dunning Contact Selection Method
link
IEX: EA Recall Grace Days
link link
IEX: EA Score Diff For Recall
link link
IEX: EA Score Engine ID
link link
IEX: EA Transfer Days
link link
IEX: EA Vendor Notification Email From
link link
IEX: EA Vendor Notification Email Subject
link link
IEX: EA Vendor Notification Template
link link
IEX: Enable Credit Card Payment
link
IEX: Enable Credit Hold
link
IEX: Enable Electronic Funds Payment
link
IEX: Enable Promise to Pay
link
IEX: Enable Raising Customer Status Change Event
link
IEX: Enable Receipt Reversal
link
IEX: Enable Work Queue Statuses
link
IEX: Exclude Dispute Amount From Remaining Amount
link
IEX: Fax IPP Host
link
IEX: Fax IPP Port
link
IEX: Fax IPP Printer Name
link
IEX: Fulfillment Send Method
link
IEX: Hide Bankruptcy in UWQ
link
IEX: Invoice Fulfillment Printer
link
IEX: Invoice Fulfillment Template
link
IEX: iPayment Payee ID
link link
IEX: IPP Printer Name
link
IEX: Item Type of Promise Workflow
link link
IEX: Launch Notes History
link
IEX: Maintain Status in Lifecycle Tab
link
IEX: Maximum Promise to Pay Range
link
IEX: Metric Calculation Method
link link
IEX: Minimum Number of Characters for Lookup
link
IEX: On-Line Creditcard Payment
link
IEX: Pay Reversal Confirmation Letter
link
IEX: Payment Confirmation Letter
link
IEX: Print IPP Host
link
IEX: Print IPP Port
link
IEX: Promise Grace Period
link
IEX: Promise to Pay Confirmation Letter
link
IEX: Send Correspondence Automatically
link
IEX: Service Hold of Delinquencies
link link
IEX: Show Last Payment Due On Field
link
IEX: Skip Default Strategy Assignment
link
IEX: SMTP From
link
IEX: SMTP Host
link
IEX: Strategy Assignment Default Resource
link
IEX: Strategy Creation on Bankruptcy
link
IEX: Strategy Default Template
link
IEX: Strategy Disabled
link
IEX: Strategy Fulfillment Resource
link
IEX: Strategy Grace Period
link
IEX: Strategy Unique Fulfillment
link
IEX: Territory Access
link
IEX: Turn off Collections Activity for Bankruptcy
link link
IEX: Turn Off Invoice on Bankruptcy
link
IEX: Use Customer Language for Dunning Letters
link
IEX: UWQ Default Complete Node Days
link
IEX: UWQ Default Pending Days
link
IEX: Work Queue Access
link
OTS: Advanced Outbound Installation
link
OTS: Customer Access Privilege
link
OTS: Interaction-Generate Customer Activity
link
OTS: Interactions-Default Action
link link
OTS: Interactions-Default Action Item
link link
OTS: Interactions-Default Outcome
link link
OTS: Interactions-Enable Auto Wrapup
link link
OTS: Interactions-Enable Automatic Start
link link
OTS: Interactions-Generate Notes Activity
link
OTS: Interactions-Generate Task Activity
link
OTS: Interactions-Record Media Item ID
link
OTS: Interactions-Start on Query
link link
OTS: Max Interactions Displayed
link
OTS: Task Details - Query Task By
link
OTS: Telesales Interaction Enabled
link
Process Strategies by Operating Unit
link
questionnaire
link
promise approval workflow
link
promise to pay
link
PropertyManager diagnostic test
link
Q
Questionnaire
link
See Collections Questionnaire
R
Reconciliation Report
link
reports
Collector Report
link
Reconciliation Report
link
resource group hierarchy
link
resource groups
link
responsibilities
link
reusing application windows
link
RunAll diagnostic test
link
S
scoring
link
adding components to scoring engines
link
components
link
configuring scoring components
link
creating scoring components
link
creating segments
link
entering parameters
link
objects
link
overview
link
scoring engines
preconfigured
link
segments
link
weight
link
Scoring Engine Harness
link
scoring engines
case scoring engine
link
creating
link
determining collection status
link
IEX: Delinquency Status Determination
link link
preconfigured
link
security
link
Security Manager diagnostic test
link
segments
FAQ
link
scoring
link link
strategy
link
setting dunning level
link
setting up
Oracle Territory Manager
link
banks
link
call wrap-up
link
Custom tabs
link
customer status prioritization
link
dunning plan aging bucket
link
dunning plans
link link
E-Business Suite applications
link
Foundation Notes
link
Foundation Tasks
link
legacy calls
link
metrics
link
Oracle Advanced Collections
link
Oracle Bill Presentment Architecture
link
Oracle Cash Management
link
Oracle Customer Interaction History
link
Oracle iReceivables
link
Oracle Lease and Finance Management
link link
Oracle Loans
link
Oracle Payments
link
Oracle Receivables
link
Oracle XML Publisher
link
profile options
link
resource group hierarchy
link
responsibilities
link
scoring
link
scoring ranges
link
security
link
strategies
link
territories
link link
unit of measure
link
strategies
link
changing
link
preconfigured templates
link
preconfigured work items
link
preconfigured workflows
link
using checklists
link
using segments
link
work items
link
strategy work node
link
switch code
link
Synchronize Territory Assignment Rules concurrent program
link
T
tables
AR Transactions Summary
link
IEX_OPEN_INT_HST
link
OKL_OPEN_INT
link
OKL_OPEN_INT_ASST
link
OKL_OPEN_INT_PRTY
link
open interface
link
task node
link
Task pages
link
tasks
setting up
link
templates
correspondence
link
territories
assign collectors
link
matching attributes
link
TerritoryManager diagnostic test
link
U
unit of measure
link
Universal Work Queue
display style
link
dunning plans
link
UserProfile diagnostic test
link
UserTest diagnostic test
link
V
verifying implementation
link
accounts
link
adjusting invoices
link
bank EFT payments
link
collector's actions
link
Collector's Work Queue navigation
link
disputing invoices
link
Interaction Tracking
link
optional components
link
payment processing
link
processing credit card payments
link
promise to pay
link
W
Web Directory Assistance
link
work items
link
workflow
promise approval
link
workflow processes
IEX: CO Recall Case from External Agency
link
IEX: CO Report to Credit Bureau
link
IEX: CO Review Transfer to External Agency
link
IEX: CO Transfer to External Agency
link
IEX: Delinquency Asset Work Flow
link
IEX: WF for Collection Delinquent Service Hold
link
IEX: WF for Collections Delinquent Credit Hold
link
preconfigured for work items
link