Self-Service interfaces enable learners, managers, and instructors to access and manage their learning. Learners can use the learner interface to create learning paths and enroll into courses that help meet their learning goals. The manager interface enables managers to track their employees learning activities. Instructors can access the classes they teach and communicate with learners using the instructor interface.
The learner interface is a central location where you can find all your learning. From the learner pages, you can:
View your classes, learning paths, and learning certifications, track status of enrollments that are pending approval, play your online courses, and communicate with instructors and other learners using forums and chats.
Browse categories and drill down into a category to view the courses, learning paths, forums, and chats within the category.
View your learning history including cancelled and expired learning.
The Manager interface is almost identical to the Learner interface. The only difference is that the manager first selects the specific employee for which to view the learning. Every manager is also a learner, so managers can take learning for themselves.
Use the Manager pages to set specific learning goals for your employees and track their learning progress. You can define and manage the training requirements and the corresponding learning paths for your employees. This service is available to you only when you log into Oracle Applications as a manager. Using the Manager pages, for each of your employees you can:
Access learning details, including the employee's past, current, and future learning.
Create or delete enrollments.
Enter or alter external learning records.
Create a learning path.
Note: When you log in as a manager, you see the list of employees available to you according to the HR security group.
The instructor interface provides the following capabilities:
The home page provides a snapshot view of the classes you are slated to teach.
You can access class information concerning sessions, enrollments, resource bookings, competencies, course prerequisites, and class forums and chats.
You can participate in and lead online discussions with learners enrolled in your classes. You can also access the category and class forums and chats you are moderating.
You can access your supplemental bookings, which are made for non-catalog activities such as vacation or preparation time. Your past bookings are available on the Booking History page.
To use the self-service interfaces, you must understand the following key concepts:
You can view and access all your learnings from the Leaner Home. See: The Learner Home
You can search the catalog for courses that satisfy your learning requirements. See: The Learner's Catalog View
You can find information on your classes and interact live with learners in your classes. See: Instructor Interface
Employees and managers can set learning goals for themselves and their employees, helping them become ready to take on new responsibilities and roles. Instructors can find information on their classes, communicate with learners, and play their online classes. The learner, manager, and instructor interfaces cater to each of your learning needs individually.
Yes. A learner can use the External Learning page to record the learning details of courses provided by an external training provider, which are not part of the OLM catalog. Learners and managers can record this external learning for information purposes, to retain a comprehensive learning history.
Any class, online or offline, that has passed its end date automatically moves to the Learning History (expired section).
When a learner completes an offline class, as when an administrator marks an instructor-led class as completed by the learner, the class automatically moves to the Learning History (completed section).
When a learner completes an online class, the class remains on the learner home page, so that the learner can easily access the class again. When ready, the learner selects Move to History to move an online class to the Learning History (completed section).
No. A learner cannot update a learning path created by their manager, as only the manager has the rights to update a manager-type learning path. This safeguard ensures that the manager retains control over the learning the manager regards as necessary.
Yes, after the learner is enrolled, but the application disables the Unenroll button until the manager has approved the request for enrollment. Prior to approval, the learner can ask the manager to reject the enrollment request.
Yes. A learner can enroll in multiple courses that fall within the same date range.
No. In the Manager Self Service pages, a manager can view the employee's current learning and learning history, but cannot play an online course in which the employee is enrolled (unless they themselves are enrolled).
The instructor interface provides essential information to the instructors at one central location. Instructors have quick and easy access to their classes and do not have to search for required information. Instructors can play their online classes and communicate with learners using chats and discussion forums.
The Learner Home page provides a snapshot view of all your learning. You can view classes that you are currently enrolled in, view learning certifications and learning paths you have subscribed to, track the status of pending enrollments, and communicate with instructors and other learners using forums and chats. You can use the Learner Home page to access your:
Current Learning: Use the Learning Paths section to create personal learning paths, subscribe to learning paths created by your manager or a catalog administrator, and access courses within your subscribed learning paths. When you subscribe to a learning path, you can enroll in all the classes of the learning path at the same time.
The Enrollments section lists all your current enrollments. You can view the enrollment details for your classes. You can view course images, if available. You play your online courses, but you must use the Learning Certifications and Learning Paths sections to enroll in and play the online courses in your subscribed certifications and paths. You can search for and subscribe to learning certifications using Search.
You can play classes that are part of certification from both the Enrollments section on the Learner Home Page and from the Learning Certification page.
The Status column in the Enrollments section displays the current status of a learner's participation in classes.
Note: OLM tracks all attempts of learners when they attempt to play online content, which is SCORM 2004 compliant. The Multiple link in the Status column indicates that multiple performance records exist for the content. Learners can click the Multiple link to view details of the content summary and all performance records.
You can also easily identify if a class is part of Learning Certification or a Learning Path or both using the icons. You do not view any icon if the class is not part of a certification or a learning path. You can view both the icons if the class is part of a certification and learning path. If you click the icon, OLM displays the Learning Certification page or the Learning Path page of the relevant certification or learning path.
Enroll in a class directly from the Learning Certification page: You can directly enroll into a class from the Learning Certification page using the Choose or Enroll column. If there is only one offering and a class for a course, OLM displays the Enrollments page. If there is only offering but multiple classes, then learners can view a list of classes and then choose a class to enroll in.
Requested Learning: Enrollment in some courses can require the approval of your manager or an approver. For these courses, you request approval instead of enrolling immediately, and await confirmation of approval and enrollment. The Requested Learning page displays the courses that are pending enrollment approval and those where your enrollment is waitlisted.
Enroll in a Class Directly: You can directly enroll into a class when you search and view course information. Click Choose or Enroll in class icon to enroll into a class.
Forums and Chats: You can access your subscribed category forums and chats using the Forums and Chats page. You can post new topics to a forum or participate in existing discussions. Use chats for online discussions with other learners subscribed to the chat. You can search for and subscribe to forums and chats within a category. Use the Class Details page to access your class forums and chats.
You can export class schedule details such as class time, class start and end dates, if the Export feature for classes is enabled. System administrators enable this feature.
Additional bins on the Home page give you quick access to your subscribed category chats and forums and private forum messages. The Announcements bin displays the announcements and notifications awaiting your attention. From the Browse Catalog bin, you can quickly browse through categories and their contents.
Personalize Home Page
You can personalize the information containers on your Home page. You can display or hide the containers. You can also reorder the containers.
Use the Course Catalog page to browse categories, search for and enroll in courses, or request enrollment from an approver.
Use the Search window to search for courses, certifications, learning paths, forums, and chats. Note that search and browse show only the learning to which your catalog administrator has granted you access. Use the Browse Catalog window or the Course Catalog page to locate learning by category. Click a category to view the subcategories, learning paths, courses, forums, and chats within that category.
You can drill down to the class level from a category. The class details page displays detailed class information and lists the course prerequisites, competency prerequisites, forums, and chats associated with the class. On the Course page, you can view the image of the course and if the course has prerequisites, you can click the links to view course details of the prerequisite course. Class status provides useful information about a class. The class status can be one of the following:
Normal: A scheduled class that has both start and end dates defined, and for which the maximum capacity has not yet been reached. Your enrollment status is Placed when you enroll in this class, or Requested if your enrollment is awaiting approval.
Planned: A class not yet confirmed. The class information exists primarily to assess interest in the class if it were available. Your enrollment status is Requested until the class is confirmed.
Full: A class that has reached its maximum capacity. Your enrollment status is Waitlistedwhen you request enrollment in this class. You are enrolled (placed) only if another learner cancels his enrollment and you are at the top of the waiting list, or if the class maximum increases.
Closed: A class that is closed to further enrollments. You cannot enroll in this class..
Cancelled: A class that has been cancelled.
You can directly enroll into a class when you search and view course information. Click Choose or Enroll in class icon to enroll into a class. If there is more than one offering for a course, then you can select the offering. If there is only one offering but more than one class for the course, then you can enroll in the required class. If there is only one class for the course, then the Enroll page appears.
On enrolling in a class, you receive a confirmation that you have successfully enrolled, or a message indicating that you are waitlisted for the class. If the enrollment requires approval, then your enrollment request goes to an approver, usually your manager. You can unenroll from a class that you have enrolled in yourself, and also unenroll from a class that your manager or an administrator has enrolled you in. You cannot unenroll from a mandatory class.
Class Evaluation and Electronic Signature
Class Evaluation
You can complete evaluation for classes from the Evaluate or Sign column of the Enrollments table. If the class consists of an evaluation, then OLM displays a play icon for the object in the Evaluate or Sign column. When you complete the class, the play icon becomes active. After you complete the evaluation, OLM replaces the icon with the Done text.
Electronic Signature
Online Class: When you complete the last learning object in a class with electronic signature, the Learner Home page displays the signing icon in the Evaluate or Sign column. When you click this icon, OLM presents the E-signatures page. On the E-signature tabbed region, select the signature type and select the approve or reject response type. If you select Approve, then OLM saves the electronic signature record. If you select Reject, then OLM does not save the electronic signature record. You must enter user name and password, and click the Sign icon to provide electronic signature. The E-Record tabbed region displays a record of your electronic signature. After you provide the electronic signature, OLM replaces the signing icon with the Done text, if there is no evaluation to complete.
Scheduled Class: After the learner participates in a class, the administrator or instructor can change the enrollment status to pending signature. When you click the signing icon in the Evaluate or Sign column, OLM presents the E-signatures page. On the E-signature tabbed region, select the signature type and select the approve or reject response type. You must enter user name and password, and click the Sign icon to provide electronic signature. The E-Record tabbed region displays a record of your electronic signature. After you provide the electronic signature, OLM replaces the signing icon with the Done text, if there is no evaluation to complete.
Note: If a class requires evaluation and electronic signature, then you must first provide the electronic signature and then complete the evaluation.
You can access the class forums and chats from the Class Details page after you have successfully enrolled in the class. Class forums support private messages that are visible to selected recipients only. Only learners and moderators can post private messages to a class forum. You can use class chats for online discussions with instructors and other leaners enrolled in the class.
Use the Learning hHistory page to view your completed learning, learning that has expired or was cancelled, and learning that you chose to move from your Learner Home page to the Learning History page.
Note: Click Move to History to move a course, learning certification, or a learning path from the Home page to the Learning History page.
The Learning History page displays up to four sections, depending on the setup of your application:
The Enrollments section presents detailed information for all your past enrollments. You can continue to play completed online courses from the learning history page, but cannot play the courses for which your enrollment is cancelled.
The Learning Paths section lists the learning paths that have expired, those that you subscribed to and completed or unsubscribed from, and those you have moved from home to learning history.
The Learning Certifications section displays information on expired certifications, those that you subscribed to and completed or unsubscribed from, and those you moved to the Learning History page.
The External Learning section shows learning taken externally, such as from an outside vendor, and entered manually.
The instructor interface enables you to manage your classes and bookings, communicate with learners online, and carry out your administrative tasks.
The instructor home page provides a snapshot view of the classes you are teaching or are scheduled to teach. In addition to class details, you can find information on sessions, enrollments, resource bookings, course prerequisites, competency prerequisites, class forums, and class chats. You can mark attendance from the enrollment lists, and, if enabled, update the enrollment status for learners in your classes.
Viewing Free Text Responses
If a test for a class includes free text questions, then you can view the responses using the Free Text Responses link on the Content tab for a test. You can search for a class and then view learners' response to the free text questions answered as part of a test or survey.
Note: You cannot view free text responses answered as part of a class evaluation.
Viewing the Evaluation Status for a Class
Instructors can view the evaluation status of learners for a specific class. For more information, see: Viewing the Evaluation Status for Courses and Classes
Setting the Enrollment Status for a Scheduled Class with Mandatory Evaluation: For a scheduled class that includes mandatory evaluation, you must set the enrollment status to Pending Evaluation after you complete teaching the class. The evaluation becomes active on the learner's home page and when the learner completes the evaluation OLM changes the learner's enrollment status to Attended.
Setting the Enrollment Status for a Scheduled Class with Electronic Signature: When you change the enrollment status of learners in a class that is part of a electronic signature enabled course and click Apply, OLM displays the E-signatures page. On the E-signatures tabbed region, select the signature type, which is the type of signer, for example, reviewer or author. Select Approve or Reject response type. If you select Approve, then OLM saves the enrollment status changes after the electronic signature process is completed. If you select Reject, then OLM does not save the enrollment status updates. Enter any comments, if applicable. Enter your user name and password to sign the document. Click the Sign icon to complete the electronic signature process. The E-Record tabbed region displays a record of the enrollment status changes that you make. You cannot set the enrollment status of a learner directly to Attended in a class that is electronic signature enabled. You can set the enrollment status to Pending Signature to obtain the electronic signature of the learner.
Note: If a class requires learners to provide electronic signature and complete an evaluation, then set the status to Pending Signature and Evaluation. Learners must first provide their electronic signature and then complete the evaluation.
Playing Online Classes: You can also play your online classes from the Home page. The player automatically launches the web conference for classes that you can host and deliver to learners over the Web.
Note: OLM does not track your performance when you play courses.
Viewing the Announcements Bin: The Announcements bin displays the latest announcements and notifications requiring your attention. You can access the forums and chats you moderate. Your latest supplemental bookings appear in My Supplemental Bookings.
You can export class schedule details such as class time, class start and end dates, if the Export feature for classes is enabled. System administrators enable this feature.
From the Forums and Chats page you can access the forums and chats for your classes and the forums and chats you moderate. Class forums support both public and private messages. Public topics and messages are available to all users for discussion. Only learners and moderators can exchange private messages. A moderator monitors the forum and chat messages and has the privilege to delete messages from a forum.
Note: You can also access your class forums and chats from the Class Details page. Clicking More sends you to the Forums and Chats page, which lists all the forums and chats for the class.
From the Supplemental Bookings page you can access your bookings for non-catalog activities such as vacation or preparation time. The Booking History page lists your past bookings.