C H A P T E R 4 |
Recovery from a Failed ILOM Upgrade for Sun Fire X4150 and X4450 Servers |
Use the procedures in this section to recover from a failed upgrade. A failed upgrade has occurred if any of the following messages appears during the upgrade process:
Firmware size incorrect. Incorrect image type. BIOS upgrade failed. |
Caution - The procedures listed in this section should be used only for system recovery. These procedures do not preserve BIOS and ELOM or ILOM configuration settings. |
Your server should be set up to view and respond to system boot and POST messages and prompts.
If the SP does not boot or is inaccessible, you must recover the SP firmware to ELOM and repeat the migration process. This section lists two SP firmware recovery methods for the Sun Fire X4150 and X4450 servers:
Method |
||
---|---|---|
1 |
See To Recover From a Corrupt SP Using the Tools and Drivers CD (Method 1). |
|
2 |
See To Recover From a Corrupt SP Using DOS-Bootable Media (Method 2). |
To Recover From a Corrupt SP Using the Tools and Drivers CD (Method 1) |
Note - Use this procedure for the Sun Fire X4150 and X4450 servers only. |
1. Set up the server to view and respond to boot and POST messages.
2. Power on the server, and insert the Tools and Drivers v2.0 (or v2.0.0) CD into the server’s CD/DVD drive.
The server boots from the Tools and Drivers CD.
3. Watch the POST messages, and when prompted, press F2 to enter the BIOS Setup Utility.
The BIOS Setup Utility main screen appears.
4. Ensure that the CD/DVD is the primary boot device.
Use the arrow keys to navigate the screens.
5. Save and exit the BIOS Setup Utility and boot the server.
The server boots from the CD, and the Tools and Drivers main menu appears.
6. Select the option to exit to DOS.
7. Navigate to the \recovery\elom\ directory:
A menu appears with the following options:
1. To recover both SP and BIOS firmware
9. Select the option to recover the SP and BIOS firmware (option 1).
10. When the SP recovery finishes, power on and boot the server.
The SP is recovered to the lastest working version of ELOM.
11. Repeat the migration by updating to the transitional ELOM (see Chapter 2).
To Recover From a Corrupt SP Using DOS-Bootable Media (Method 2) |
Note - Use this procedure for the Sun Fire X4150 and X4450 servers only. |
1. Prepare the DOS-bootable media.
2. Set up the server to view and respond to boot and POST messages.
3. Copy the contents of the /recovery/elom directory from the Tools and Drivers CD to the DOS-bootable media.
4. Boot the server with the DOS-bootable media.
The server boots, and a DOS prompt appears.
5. To flash the SP firmware, run the recovery.bat file at the DOS prompt:
6. When the SP recovery finishes, power on and boot the server.
The SP is recovered to the lastest working version of ELOM.
7. Repeat the migration by updating to the transitional ELOM (see Chapter 2).
If the server does not boot or if the BIOS is inaccessible, you must recover the BIOS firmware. This section describes two BIOS firmware recovery methods for the Sun Fire X4150 and X4450 servers. Use one of the following recovery methods:
Method |
||
---|---|---|
1 |
Use the remote flash file package with the web GUI or the CLI. |
See To Recover From a Corrupt BIOS Firmware Using the Remote Flash File Package (Method 1). |
2 |
See To Recover BIOS Firmware From the Tools and Drivers CD (Method 2). |
To Recover From a Corrupt BIOS Firmware Using the Remote Flash File Package (Method 1) |
The following procedures use the flash file package to recover the BIOS firmware. The flash file package is a combined firmware image file that flashes both the SP and the BIOS. Verify whether the SP has the ELOM or ILOM firmware installed, and recover the matching ELOM or ILOM BIOS firmware.
Note - Use this procedure for the Sun Fire X4150 and X4450 servers only. |
1. Use the web GUI or the CLI to determine the type of SP firmware (ELOM or ILOM) installed:
a. Enter the SP address in a web browser.
b. Note the title of the login screen.
If the title states, Embedded Lights Out Manager, the SP is ELOM-based.
If the title states, Integrated Lights Out Manager, the SP is ILOM-based.
d. To view version information, click the System Information tab.
The transitional ELOM will appear as version 4.0.50.
The SP version is displayed, and the CLI prompt appears:
->
b. To view more detailed version information enter the version command at the CLI prompt:
The transitional ELOM will appear as version 4.0.50.
2. Use the following table to determine which flash file package to use.
If the SP is ELOM use the transitional ELOM BIOS, and if the SP is ILOM use the ILOM combined firmware image(.pkg) file.
You have the following recovery options for method 1:
1. Ensure that the serv is in standby power mode.
2. Copy the transitional ELOM remote flash file from the Tools and Drivers CD to a device that is accessible to your server (see Chapter 1).
The transitional ELOM remote flash file is located on the Tools and Drivers CD at:
3. In your browser’s address bar, type the IP address of the server’s SP.
where xxx.xxx.xxx.xxx is the IP address of the SP.
The ELOM web GUI login screen appears.
4. Log in as root or as an account with administrator privileges.
The ELOM web GUI main menu screen appears.
5. If the server is powered on, use the following steps to place the server in standby power mode.
The server must be powered off and in standby power mode.
a. From the main menu, click the Remote Control tab.
b. The Remote Control submenu tabs appear.
c. Click the Remote Power Control tab.
The Remote Power Control submenu screen appears.
d. Select the Power Off radio button, and click the Submit button.
This action powers off the server.
6. From the main menu, click the Maintenance tab.
The Maintenance submenu tabs appear.
7. Click the Firmware Upgrade tab.
The Firmware Upgrade screen appears.
8. Click the Enter Firmware Upgrade Mode button.
9. Locate the firmware upgrade file.
a. Click Browse and locate the transitional ELOM file that you copied in Step 2.
b. Select the file and then click Open.
10. Accept the default, Clear BIOS CMOS. To start the firmware upgrade, click the Update firmware button.
The firmware upgrade process updates the BIOS and SP firmware. After the upgrade is finished, the ELOM boots and the web session starts. The BIOS version information is updated when the host is powered on.
11. When the process finishes, power on and boot the server.
The BIOS version information is updated once the server is powered on.
12. Repeat the ELOM-to-ILOM migration process.
1. Ensure that the server is in standby power mode.
2. Copy the transitional ELOM remote flash file from the Tools and Drivers CD to your TFTP server.
For CLI access options, see the Embedded Lights Out Manager Administration Guide for your server.
4. Log in to the CLI, and navigate to the TftpUpdate directory. For example:
5. Use the set command to set the IP address of the TFTP server. For example:
-> set ServerIP=xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the TFTP server.
6. Use the set command to set the file name of the ELOM remote flash file.
For example, for the Sun Fire X4450:
-> set Filename=X4450-418-3B17
7. Use the set command to start the TFTP download:
The BIOS version information is updated once the server is powered on.
10. When the process finishes, boot the server.
11. Repeat the migration process.
1. Log in to the ILOM web GUI using an account that has administrator privileges.
The ILOM main screen appears. For information about how to login in to the ILOM web GUI, see the Integrated Lights Out Manager Administration Guide.
2. From the main menu, click the Maintenance tab
The Maintenance submenu tabs appear.
3. Click the Firmware Upgrade tab.
The Firmware Upgrade screen appears.
4. Click the Enter Upgrade Mode button.
A dialog box appears asking you to confirm that you want to enter Upgrade mode.
5. Click OK to enter Upgrade mode.
6. Click Browse to locate and select the ILOM combined firmware image file.
The ILOM combined firmware image file is located on the Tools and Drivers CD at:
The file is uploaded and verified as the correct image update for you SP. This process takes about two minutes.
8. When the Verify Firmware Image page appears, click OK.
9. Select Preserve Configuration to keep your ILOM settings. If not, the settings are overwritten by the firmware defaults.
A progress screen appears. Once the update progress reaches 100%, the firmware update is complete, and the ILOM automatically restarts.
11. When the process finishes, power on and boot the system.
The BIOS version information is updated once the server is powered on.
1. Ensure that the server is in standby power mode.
2. Copy the ILOM combined firmware image file from the Tools and Drivers CD to your TFTP server.
The ILOM combined firmware image file is located on the Tools and Drivers CD at:
3. Log in to the CLI using an account that has administrator privileges.
For CLI access options and login instructions, see the Integrated Lights Out Manager Administration Guide for your server.
4. Enter the following command to download the new ILOM firmware image:
-> load -source tftp:URL/filename.pkg
where URL is the URL of the tftp server to which you copied the ILOM combined firmware image in Step 2, and filename.pkg is the name of the ILOM combined firmware image file.
-> load -source tftp://123.45.678.910/x4150-2.0.2.6.r35128.pkg
The firmware upgrade process begins, and a file load confirmation prompt appears.
Are you sure you want to load the specified file (y/n)?
A prompt appears asking if you want to preserve the configuration.
Do you want to preserve the configuration (y/n)?
The firmware upgrade continues. When the upgrade is finished, the following messages appear:
ILOM will now be restarted with the new firmware.
7. After the ILOM upgrade finishes, power on and boot the system.
The BIOS version information is updated once the server is powered on.
To Recover BIOS Firmware From the Tools and Drivers CD (Method 2) |
1. Set up the server to view and respond to boot and POST messages.
To determine which SP firmware is installed, use either web GUI or the CLI method as follows:
3. Determine which type of SP firmware is installed:
a. Enter the SP address in a web browser.
b. Note the title of the login screen.
d. To view version information, click the System Information tab.
The SP version is displayed, and the CLI prompt appears:
->
b. To view more detailed version information enter the version command at the CLI prompt:
4. Insert the Tools and Drivers CD into the CD/DVD drive.
The server boots from the Tools and Drivers CD, and the Tools and Drivers main menu appears.
6. Select the option to exit to DOS (option 3).
7. Navigate to the appropriate Recovery directory.
For example, if the system SP is currently ILOM-based enter the following command:
8. Run the recovery.bat file. Enter:
A menu appears with the following options:
1. To recover both SP and BIOS firmware
9. Select the option to recover the BIOS (option 3).
The BIOS flash process starts.
10. When the process finishes, power on and boot the server.
11. If necessary, enter the BIOS Setup Utility to customize BIOS settings.
Copyright © 2009 Sun Microsystems, Inc. All rights reserved.