SunScreen 3.1 Administration Guide

Getting Support for SunScreen Products

Collect this information by saving the output of the following SunScreen support commands, as shown in the following table.

Table A-4 Table of Support Commands


Command	Description
`config`	Brings over configuration files for the active configuration
`date`	Sets and gets current time/date.
`disks`	Checks disk space `(df -k`)
`eeprom`	Checks EEPROM settings.
`findcore`	Checks for a core file.
`last`	Checks boot history.
`packages`	Checks pkginfo and patch history.
`procs`	Checks processes (`ps -elf`)
`skip`	Checks contents of `/etc/skip/` directory.
`statetables`	Displays internal protocol state tables.
`stats`	Checks the kernel networking statistics (`netstat -k`)
`streams`	Checks the STREAMS statistic (`netstat -m`).
`versions`	Brings over version information on major SunScreen components.

The commands are used for remote diagnostics and are sent from a remote Administration Station. Type the following to start these support commands:

# ssadm -r Screen_name lib/support Command