System Management Services (SMS) 1.6 Administrator Guide
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This section discusses user-visible error messages for SMS. The types of errors and the numerical ranges are listed. To view individual errors, you must install the SMSHelp software package (SUNWSMSjh). This section contains instructions for installing SUNWSMSjh, if it was not already installed during the SMS software installation.
Each error in SMSHelp contains the error ID, the text of the message, the meaning of the message, references for further information if applicable, and recovery action to take or suggested steps for further analysis.
This chapter includes the following sections:
Installing SMSHelp
This section explains how to manually install the SUNWSMSjh package using the standard installation utility, pkgadd.
To Install the SUNWSMSjh Package
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1. Log in to the SC as superuser.
2. Load the SUNWSMSjh package on the server:
The software briefly displays copyright, trademark, and license information for each package. Then it displays messages about pkgadd(1M) actions taken to install the package, including a list of the files and directories being installed. Depending on your configuration, the following messages might be displayed:
This package contains scripts which will be executed
with superuser permission during the process of installing this
package.
Do you want to continue with the installation of this
package [y,n,?]
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3. Type y at each successive prompt to continue.
When this portion of the installation is complete, the SUNWSMSjh package has been installed and the superuser prompt is displayed.
4. Log out as superuser.
To Start SMS Help
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1. Log in to the SC as a user with platform or domain group privileges.
2. In any terminal window, type:
The SMS help browser appears. You can resize the panes if necessary, by placing the pointer to the right of the vertical scrollbar, pressing the left mouse button, and dragging to the right.
3. Choose an error message and note its message.code.
Error messages are recorded in the platform and domain logs.
The message format follows the syslog(3) convention:
timestamp host process_name [pid]: [message_code
hight_res_timestamp level source_code_file_name
source_code_line_num] message_text
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For example:
Feb 2 18:36:14 2002 xc17-sc0 dsmd[117469]-B(): [2517
16955334989087 WARNING EventHandler.cc 121] Record stop has been
detected in domain B.
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Using the message_code, you can either do a quick search using the magnifying glass at the top of the browser, or you can scroll through the table of contents.
To do a quick search, click the magnifying glass, enter the error message number, and press Return as shown in the following example.
To scroll the table of contents, left-click on the message folder containing your error message, in this case, DSMD Error Messages, 2500 through 2599. Then click on error 2517, as shown in the following example.
![Screen capture of the SMS help browser, showing selection of DSMD error message 2517.](figures/B_errormsg-5.gif)
Types of Errors
This section describes the six types of errors reflected in the error messages in SMS Help (TABLE B-1).
TABLE B-1 Error Types
Error
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Description
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EMERG
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Panic conditions that would normally be broadcast to all users
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ALERT
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Conditions that should be corrected immediately, such as a corrupted system database
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CRIT
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Warnings about critical conditions, such as hard device failures
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ERROR
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All other errors
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WARNING
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Warning messages
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NOTICE
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Conditions that are not error conditions but might require special handling
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Error Categories
TABLE B-2 shows the different error categories in SMS. Nonsequential numbering is due to error messages reserved for internal or service use.
TABLE B-2 Error Categories
Error Numbers
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Message Group
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0-499
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Reserved for DEBUG, INFO and POST messages
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500-699
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Reserved for SMS Foundation Library messages
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700-899
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Reserved for SMS Application Framework messages
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900-1099
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Reserved for SMSEvent IF Library messages
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1100-1299
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Reserved for HWAD daemon and library messages
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1300-1499
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Reserved for ssd messages
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1500-1699
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Reserved for flashupdate messages
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1700-1899
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Reserved for pcd messages
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1900-2099
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Reserved for esmd messages
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2500-2699
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Reserved for dsmd messages
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2700-2899
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Reserved for addtag messages
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2900-3099
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Reserved for deletetag messages
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3100-3299
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Reserved for Permissions messages
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3300-3499
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Reserved for domain-tag messages
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3500-3699
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Reserved for addboard messages
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3700-3899
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Reserved for tmd messages
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4100-4299
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Reserved for showkeyswitch messages
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4300-4499
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Reserved for dca messages
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4500-4699
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Reserved for libscdr plugin messages
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4700-4899
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Reserved for osd messages
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4900-5099
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Reserved for dxs messages
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5100-5299
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Reserved for deleteboard messages
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5300-5499
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Reserved for setkeyswitch messages
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5500-5699
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Reserved for libdrcmd messages
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5700-5899
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Reserved for moveboard messages
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5900-6099
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Reserved for setupplatform messages
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6100-6299
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Reserved for power command messages
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6300-6499
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Reserved for xir library messages
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6500-6699
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Reserved for showplatform messages
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6700-6899
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Reserved for help messages
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6900-7099
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Reserved for reset messages
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7100-7299
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Reserved for showboards messages
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7300-7499
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Reserved for libshowboards messages
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7500-7699
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Reserved for autolock messages
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7700-7899
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Reserved for mand messages
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7900-8099
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Reserved for showenvironment messages
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8100-8299
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Reserved for resetsc messages
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8300-8499
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Reserved for dynamic bus reconfiguration messages
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8500-8699
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Reserved for fomd messages
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8700-8899
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Reserved for kmd messages
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8900-9099
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Reserved for setdefaults messages
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9100-9299
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Reserved for mld messages
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9300-9499
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Reserved for showdevices messages
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9500-9699
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Reserved for showxirstate messages
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9700-9899
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Reserved for COD messages
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9900-10000
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Reserved for frad messages
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10100-10299
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Reserved for fruevent messages
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10300-10499
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Reserved for smsconnectsc messages
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10700-10899
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Reserved for EFE messages
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11100-11299
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Reserved for rcfgadm messages
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11300-11499
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Reserved for datasync messages
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11500-11699
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Reserved for EFHD messages
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11700-11899
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Reserved for ELAD messages
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11900-12099
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Reserved for ERD messages
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12100-12299
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Reserved for Event Utilities messages
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12300-12499
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Reserved for Wcapp messages
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12500-12699
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Reserved for FRUID-related messages
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12700-12799
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Reserved for EBD error messages
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50000-50099
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Reserved for SMS generic messages
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System Management Services (SMS) 1.6 Administrator Guide
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819-4660-10
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