Sun N1 System Manager 1.3 Troubleshooting Guide

Run Time Error Messages

This section provides error messages that might be displayed when starting N1 System Manager or trying to connect to N1 System Manager.


An exception occurred trying to update SP-IPaddress. 
Please refer to the log file for more information.
Cause:

Firmware versions 2.2 and above for the Sun Fire V20z servers do not support the PIC firmware upgrade. The upgrade of PIC firmware will fail, and the job step will show the above error message.

Solution:

Do not load PIC firmware to the Sun Fire V20z servers.


Connect to management server url:443 failed (Connection refused)
Description:

When entering the Sun N1 System Manager server URL using the format https://servername, where servername is the name of the management server, the above error message is displayed.

Cause:

The system file /etc/resolv.conf is not configured correctly.

Solution:

Update the /etc/resolv.conf as directed by To Update the /etc/resolv.conf File.


Starting dhcpd: [Failed]

Description:

dhcpd fails to start during system boot. This message is normal if Sun N1 System Manager configuration has not been performed.

Solution:

Configure the N1 System Manager system as described in Configuring the N1 System Manager in Sun N1 System Manager 1.3 Installation and Configuration Guide.