Contents

Preface

1. Introduction to Troubleshooting Solstice EM

Definitions
Commonly Asked Questions
Troubleshooting Processes and Procedures
Locating Troubleshooting Information

2. Troubleshooting Installation and Startup Problems

Installation Problems
Solstice EM Startup Problems

3. Troubleshooting Problems With Solstice EM Tools

General Tool Problems
Network Discovery Problems
Alarms Tool Problems
Log Entries Problems
Network Views Problems
MIS Communication Problems

4. Troubleshooting Network Administration Problems

Tools for Evaluating Your Network
Evaluating Network Failures

5. Troubleshooting Network Protocol Problems

Working With CMIP
Working With SNMP

6. Database Error Messages

7. Troubleshooting SEM High Availability Problems

SEM HA Administration

8. Troubleshooting SEM CORBA Administration Problems

Troubleshooting Gateway Processes
Problems Starting the SEM CORBA Gateway
Problems Connecting to the CORBA Gateway
Problems Connecting to the Event Gateway

9. Troubleshooting C++ Application Development Problems

Solstice EM API Problems
GDMO Problems

Sun Microsystems, Inc.
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