This chapter describes the most common installation problems and how to solve them.
Clients cannot locate the server.First, try using the host name. If that does not work, use the fully qualified name (such as www.domain.com), and make sure the server is listed in the DNS. If that does not work, use the IP address.
The port is in use.You probably did not shut down a server before you upgraded it. Shut down the old server, then manually start the upgraded one.
Another installed server might be using the port. Make sure the port you have chosen is not already being used by another server.
I have forgotten the administration user name and password.To recreate the Administration Server username and password, you must login as the configuration directory administrator and change the Administration Server's username and password. For more information on changing the Administration Server password, see Managing Servers with Netscape Console.
I have forgotten the configuration directory user name and password.The configuration directory administrator is the root DN of the Directory Server that hosts the configuration directory (that is, it hosts the o=NetscapeRoot tree). The root DN is also sometimes referred to as the Directory Manager.
You can find out what the root DN is by examining <NSHOME>/slapd-<server ID>/config/slapd.conf and looking for the rootdn parameter.
If you have forgotten the root DN password, you can reset it by doing the following:
Find the rootpw parameter in slapd.conf. If the parameter value is not encrypted in anyway (that is, it does not start with {sha} or {crypt}) then the password is exactly what is shown on the parameter.
If the parameter is encrypted, then delete the parameter value and replace it with some clear text value. For example, if you change the rootpw attribute so that it is: rootpw my_password then your root DN password will be my_password.
rootpw my_password
then your root DN password will be my_password.
Restart your Directory Server.
Once your server has restarted, login as the root DN (the Directory Manager) and change the password. Make sure you select an encryption scheme when you do so.
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