C H A P T E R 7 |
This chapter describes troubleshooting information and how to apply and remove power to the Sun Netra X4450. Support contacts are also included.
Use the following procedures to power on and power off the Sun Netra X4450.
Verify that the power cord has been connected and that Standby power is on.
In standby power mode, the Power OK Indicator on the front panel flashes.
Use a pen, or other pointed object, to press and release the recessed Power button on the server front panel.
When the main power is applied to the server, the Power OK Indicator next to the Power button lights and remains lit.
Note - The first time the server powers on, the power-on self-test (POST) can take up to a minute. |
To remove main power from the server, use one of the following two methods:
![]() | Caution - To completely power off the server, you must disconnect the power cords from the back panel of the server. |
This section contains information to help you troubleshoot minor server problems. If you experience problems while setting up your server, refer to the troubleshooting information in TABLE 7-2.
Note - For additional troubleshooting information, see the Sun Netra X4450 Server Service Manual. |
If the troubleshooting procedures in this chapter fail to solve your problem, use TABLE 7-3 to collect information that you might need to communicate to the support personnel. TABLE 7-4 lists the Sun web sites and telephone numbers for additional technical support
Server Documents and Support Resources | URL or Telephone Number |
---|---|
PDF files for all current Sun Netra X4450 documents. | http://www.sun.com/documentation/ |
Solaris 10 and other software documents. This web site has full search capabilities. | http://docs.sun.com/documentation/ |
Discussion and troubleshooting forums. | http://supportforum.sun.com/ |
Support, diagnostic tools, and alerts for all Sun products. | http://www.sun.com/bigadmin/ |
SunSolve![]() |
http://www.sunsolve.sun.com/handbook_pub/ |
SunService support phone numbers. | 1-800-872-4786 (1-800-USA-4Sun), select Option 1 |
Lists international telephone numbers for SunService support. | http://www.sun.com/service/contacting/solution.html |
Warranty and contract support contacts. Links to other service tools. | http://www.sun.com/service/warrantiescontracts/ |
Warranties for every Sun product. | http://www.sun.com/service/support/warranty |
Copyright © 2008, Sun Microsystems, Inc. All rights reserved.