Control Plane Server-to-Control Center Messages Not Working

For a number of reasons messages between the control plane server and Control Center might not work. The most common reasons include:

• The mapping between the gw-mon-vip to the IP address of the Control Center server software is not set in the /etc/hosts file on the control plane server. Verify that a suitable entry is present to check this condition.

  For example:

  10.5.131.19 gw-mon-vip

• The listener on the Control Center server software is not running. You can verify this condition by running finger test@gw-mon-vip on the control plane server. The expected sample output is similar to the following examples:

  [gw-mon-vip]

  or

  [hostname]