N1 Service Provisioning System 4.1 Installation Guide

Upgrading Remote Agents and Local Distributors

ProcedureHow to Upgrade Remote Agents and Local Distributors

You upgrade Remote Agents and Local Distributors using the Web Interface to the Master Server. To complete the upgrade, you will need to click the Update Entire N1 SPS network button twice.

Before You Begin

Migrate the Master Server before upgrading Remote Agents and Local Distributors.

Steps
  1. Log in to the Web Interface of the N1 Service Provisioning System 4.1 Master Server.

  2. Click Hosts.

  3. Click the masterserver.

  4. Click the Update Entire N1 SPS network... button.

    A window opens that displays a list of hosts that are being upgraded. The progress of the upgrade is also displayed. When the process completes, the window displays the following message.


    Host Update not yet complete.
  5. Click the Close button.

  6. To complete the second phase of the upgrade, click on the Update Entire N1 SPS network... button again.

    A window displays a list of hosts that are being upgraded. The progress of the upgrade is also displayed. When the process completes, the status for each of the hosts displays as Updated.

  7. Click the Close button.

    The upgrade is complete.

  8. Prepare the Remote Agents that you upgraded.

    Before you can run a Plan on a Remote Agent that you upgraded, you must Prepare the Remote Agent. To Prepare Remote Agents, follow the instructions in the N1 Service Provisioning System 4.1 User’s Guide.