N1 Service Provisioning System 4.1 Release Notes

Side-by-Side Upgrade of a Windows Master Server Uninstall Fails (3927)

When you are performing a side-by-side upgrade of a Windows Master Server, immediate uninstallation will fail. Uninstallation may require manual intervention and reboot in order to complete.

Workaround: Stop the Master Server service from the Services application in the Windows Control Panel before running the Master Server uninstallationl. After the uninstallation completes, the Master Server services are still present. Reboot the machine to remove the Master Server services entries in the Services application in the Windows Control Panel.