C H A P T E R  5

Software and Utilities Issues

This chapter describes Sun Fire X4140, X4240, and X4440 Servers Product Notes software and utilities issues.

The following topics are covered:


Sun Installation Assistant (SIA)

The Sun Installation Assistant (SIA) is a bootable tool used to assist in the installation of the operating system for the server. SIA performs the following tasks:

The current SIA media image available for your server is version 2.2.20.0. The initial SIA media image available for your server is version 2.1.7.5. To download the latest image (for CD or USB flash drive) for your server from the web, go to:

Refer to the Sun Installation Assistant for Windows and Linux User's Guide for additional information.


Tools and Drivers CD

The Tools and Drivers CD contains the Sun drivers and optional software for Sun Fire X4140, X4240 and X4440 servers. The drivers and optional software enable you to choose from a variety of operating systems to run on your server, along with tools to manage and enhance the functionality of your server.

The current Tools and Drivers CD is version 3.0. CD 3.0 contains: Linux: herd2.0, ipmitool 1.8.10.1, ipmiflash 1.8.9.4, mptlinux driver phase15, ast2000 driver, nvnet1.31; Common: snmp file Windows: ipmitool 1.8.9.4, NV9.27 for Windows 2003; Solaris: ipmi 1.8.10.1, ipmiflash 1.8.9.4

You can download the latest version of the Tools and Drivers CD for your server from the web, at:


MegaRAID Storage Manager (MSM) Issues

The following issues apply to Sun Fire X4140, X4240 and X4440 servers running the MegaRAID Storage Manager (MSM).

Refer to the Sun LSI 106x RAID User’s Guide, (820-4933), for more information.

Using the MegaRAID Storage Manager (MSM) ‘Locate LED’ Function Will Log Fault Events in IPMI SEL Log (6595106)

The MegaRAID Storage Manager (MSM) configuration utility, supported for the Sun StorageTek SAS 8-Port Internal Host Bus Adapter (LSI 3081E-S based), part number SG-XPCIE8SAS-I-Z or SG-PCIE8SAS-I-Z, provides a 'locate LED' function which flashes disk drive LEDs, including the amber fault LED. You can use this feature to identify a drive. However, since the ILOM service processor monitors fault LED activity, it creates entries in the IPMI SEL log that indicate the amber fault LED is flashing for the drive.

Workaround: Ignore the fault LED SEL log messages when using MegaRAID Storage Manager ‘locate LED’ function on a disk drive.

Creating New RAID Causes In-Process Rebuild of Another RAID1 to Reset (6611168)

Using MegaRAID Storage Manager (MSM) to create a new RAID causes any ongoing rebuilding process of another mirror RAID to reset to 0%.

Workaround: Wait for any rebuild/resync processes to finish before creating a new RAID volume.

List of Installed Disks Does Not Get Updated When a Foreign Disk is Removed (6607859)

On a system running SLES 10 SP1, after removing a foreign disk from the server, MegaRAID Storage Manager (MSM) still lists the disk as installed. A foreign disk is a replacement disk that might contain old RAID configuration information.

Workaround: To refresh the list, press F5. This will do a rescan of all installed disks.

Menu to Select Other Hosts is Not Available After Reboot (6607489)

On a system running SLES 10 SP1, after the initial installation of MegaRAID Storage Manager (MSM), there is a menu that allows users to select from a list of hosts to be managed. However, after rebooting the system and relaunching MSM, the host list menu is not available. Instead, the login screen shows only the local host.

Workaround: For this problem, you must un-install and re-install the MSM software and reboot the system.

Green LED on Drive Still Lit Even After Being Taken Offline by MegaRAID Storage Manager (MSM) (6606693)

Typically, once a drive is set as offline the blue (Ready to Remove) or amber (Fault) LED on the drive lights up and the green (OK) LED turns off. However, when a drive is taken offline through the MegaRAID Storage Manager (MSM), the drive status LED remains green making it difficult to know which physical drive in the server was taken offline.

Workaround: Use another method to identify an offline drive.