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Java Desktop System Release 2 Troubleshooting Guide

5.2 Applications on Solaris Systems

5.2.1 Cannot Send Email

Problem  

Bug ID: 5085693 

Application: Evolution Email and Calendar application.

You cannot send any emails. This problem occurs after you send an email to an invalid address. 

Solution  

Remove the email from the outbox that has an invalid To address. You can then continue to send mails to valid addresses. 

5.2.2 Email and Calendar Application Crashes

Problem  

Bug ID: 5091847 

Application: Evolution Email and Calendar application.

The application crashes. This problem occurs after you send an email to an invalid address. 

Solution  

Restart the application. Make sure that you send emails only to valid addresses. 

5.2.3 Inbox Lost

Problem  

Bug ID: 5082480 

Application: Evolution Email and Calendar application.

If you drag the Inbox to another folder, the Inbox is lost. 

Solution  

Do not drag the Inbox to another folder. 

Perform the following steps to recover your Inbox contents: 

  1. Try Send/Receive again. This action creates a new Inbox, or if you have set the application to check mails automatically, then a new box Inbox is created after the next attempt at Send/Receive.

  2. Select all the messages in the original Inbox, then move the messages to the new Inbox.

  3. Delete the original Inbox.

5.2.4 Cannot Display Multibyte Characters in Email To Field

Problem  

Bug ID: 5070465 

Application: Evolution Email and Calendar application.

The To field cannot display multibyte characters.

Solution  

Implement the address in the Address Book of the Evolution application.

5.2.5 Archive Manager Does Not Display Multibyte Characters

Problem  

Bug ID: 5069958 

Application: File Roller archive manager.

The application does not display multibyte characters in filenames. 

Solution  

Use .zip or .jar files as the archive format.

5.2.6 Dragging Folder To Application Causes Crash

Problem  

Bug ID: 5098546 

Application: File Roller archive manager.

If you drag a document folder from the desktop into the archive manager to create a new archive, the application crashes. 

Solution  

You can add a document folder to the archive manager in the following ways: 

  • Choose EditAdd Files

  • Click Add.

5.2.7 Text Editor Freezes With a Specific Font

Problem  

Bug ID: 5088405 

Application: gedit text editor

The application freezes when you switch to the HG-GothicB-Sun font. 

Solution  

Use the default font Monospace.