System powers on, but the monitor does not.
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Is the Power button for the monitor turned on?
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Is the monitor power cord connected to a wall outlet?
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Does the wall outlet have power? Test by plugging in another
device.
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Is the monitor connected to the on-board video connector or
PCI Express video connector?
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CD or DVD does not eject from the media tray when you press the Eject
button.
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No video appears on the monitor screen.
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Is the monitor cable attached to the onboard video connector
or PCI Express video connector?
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Does the monitor work when connected to another system?
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If you have a monitor that you know works correctly, does
it work when connected to this system?
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Verify that the BIOS settings are correct.
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Review the Sun Ultra 27 Workstation Product
Notes for any issues that might affect your specific software
and hardware configuration.
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System does not power on when the front panel Power button is pressed.
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Keep notes on the following situations in case you need to call service.
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Is the power switch on the back of the system turned on?
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Is the Power LED illuminated on the front of the system? (Ensure
that the power cord is connected to the system and to a grounded power receptacle.)
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Does the wall outlet have power? Test by plugging in another
device.
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Do you hear a beep when the system is powered on? (Ensure
that the keyboard is plugged in.)
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Test with another keyboard that you know is functional. Do
you hear a beep when you connect the keyboard and power on the system?
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Does the monitor synchronize within five minutes after power-on?
(The green LED on the monitor stops flashing and remains illuminated.)
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Keyboard or mouse does not respond to actions.
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Verify that the keyboard cable is connected to an on-board
USB 2.0 connector on the system, and that the mouse is connected to a USB
connector on the keyboard or on the system.
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Verify that the system is powered on and the front Power LED
is illuminated.
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System appears to be in low-power mode, but the Power button LED does
not blink.
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The Power LED blinks only when all system components are in low-power
mode. A tape drive might be connected to your system. Because tape drives
do not enter low-power mode, the Power LED does not blink.
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Hung or frozen system:
No response from mouse, keyboard, or any application.
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Are the keyboard and mouse Type 7? (Verify the model on the underside
of the keyboard.)
Try to access your system from another system on the network.
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From a terminal window, enter ping hostname.
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If there is no response, remotely log in from another system
using telnet or rlogin, and enter the ping hostname command again.
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Attempt to terminate processes until the system responds.
If this procedure does not work:
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Press the Power button to power off the system.
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Wait 20 to 30 seconds, and power on the system.
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