Sun ONE Unified Development Server 5.1.3 Release Notes |
Sun ONE Unified Development Server 5.1.3 Release Notes
Version 5.1.3
Part Number 816-6750-10
July 2003
These release notes contain important information available at the time of the release of Sun Open Net Environment (Sun ONE) Unified Development Server Editon, Version 5.1.3. New features and enhancements, known limitations and problems, technical notes, and other information are addressed here. Read this document before you begin using this release of Unified Development Server.
The most up-to-date version of these release notes can be found at the Sun ONE documentation web site: http://docs.sun.com/db/coll/S1_UnifiedDevelopmentServer_51. Check the web site prior to installing and setting up your software and then periodically thereafter to view the most up-to-date release notes and manuals.
These release notes contain the following sections:
Revision History
Table 1 Revision History
Date
Description of Changes
July 15, 2003
Initial release of these release notes
About Unified Development Server, Version 5.1.3Unified Development Server 5.1.3 contains fixes for problems that were found with Unified Development Server 5.0. The distribution for this release includes a CD that contains the following:
For customers downloading UDS 5.1.3 from the Sun Online Support Center, each supported platform now contains separate distribution files that must be unpacked before you can install the product. For information on unpacking the distribution files and installing the distribution, refer to "Installation Notes" in these release notes.
What’s New in Unified Development Server Version 5.1.3This section describes the following significant updates that are included with Unified Development Server 5.1.3.
Support for Native Threading on Unix®
This release of UDS 5.1.3 implements native threading on Unix. In previous releases, the ftexec process used Forte threading, binding the process to a single processor. This new support allows a single partition to scale across multiple processors in a Unix environment.
Support for Multi-Threaded Connections on Oracle®
This release of UDS 5.1.3 supports the use of multi-threaded connections with Oracle. Multi-threaded database connections are not supported with Informix or Sybase.
Changes to UDS XML Server Feature
This release contains many changes to the XML Server feature introduced in UDS 5.0. To understand what these changes mean to your production environment, read the following sections:
Support for Apache SOAP 2.3.1 and Visual Studio .NET 2003
The UDS 5.1.3 XML Server functionality is certified with Apache SOAP 2.3.1. Visual Studio .NET 2003 C# clients have been verified to work with all supported data types.
Upgrading UDS 5.0 XML Servers and Applications to UDS 5.1.3
You need to redeploy a UDS 5.0 XML Server application if you are going to run it in UDS 5.1.3. For more information about redeploying a UDS 5.0 XML Server application, see SunSolve article number 8385 at the following location:
http://sunsolve.sun.com/pub-cgi/retrieve.pl?doc=fsunone%2F8385
New Support for Arrays
UDS 5.1.3 now supports arrays for input and return parameters with XML servers. Any simple data type (int, string, boolean, float, etc.) can be an element in an array.
Note
UDS does not allow arrays of arrays. UDS does allow arrays of structs, if the struct’s elements are simple data types.
Changes to XML Server Configuration Options
This release contains the following changes to XML server configuration options:
Setting Multiple HTTP Listeners for XML Servers
New configuration options were added to this release for setting HTTP listeners on XML servers. The default number of listeners for an XML server is 10. These listeners are synchronous, but you can run them all at once. You can modify the number of listeners in one of two ways:
Using Fscript Use the Fscript command SetServiceEOSAttr service_object_name listeners number_of_listeners to set the number of listeners for a service object when you export it as an XML server.
Code Example 1 shows an Fscript session in which the service object’s hostname, port, and number of listeners are set. The original example is Code Example 7-2, in chapter 7 “Exporting an iPlanet UDS Service Object as an XML Server,” in Integrating with External Systems.
Using the XML Server Configuration Dialog After you partition the service object as an XML server:
- Open the service object’s properties window from the Partition Workshop by right-clicking the service object and selecting properties.
- Select the Export tab.
- Select More Export Options...
The XML Server Configuration dialog appears.
Figure 1 XML Server Configuration Dialog
- Set the following options for the XML server and select OK:
Changes to Generating Java Source Files
UDS 5.1.3 introduces some changes in how Java source files for client applications are generated and where they are placed.
Fscript Command GenerateXMLServerJava Not Supported
Chapter 8, “Creating Java Client Applications for an XML Server,” in Integrating With External Systems instructs you to use the GenerateXMLServerJava Fscript command to generate Java source files for your Java client applications. This command no longer works.
UDS automatically generates Java source and service object WSDL files when you distribute your XML server application using one of the following methods:
New Locations for Generated Java and WSDL Files
The destination locations where Java client application and service object WSDL files were written in UDS 5.0 have changed.
Location of Java Client Application Files UDS places the generated Java files in a Java project at the following location:
The Java project has the following directory structure, with the generated Java files placed in the projectname directory:
Location of Service Object WSDL Files UDS places the generated service object WSDL files in the following location:
HTTPSupport Library Proxy Enhancements
This release includes enhancements to the HTTPSupport library to enable the use of web proxies. Web proxies are objects that act as both clients and servers in order to make requests and receive responses on behalf of other clients.
The most common use for web proxies is to cache responses for repeated requests. If a client makes the same request more than once the response can be fetched from a local cache (assuming the same response is appropriate for subsequent requests), instead of the client having to reconnect to an external server. This can improve response time and make more efficient use of network resources.
Three additional parameters to the HTTPConfigManager.SetConfigValue() method have been added to support web proxies. Table 2 lists the parameters and describes their function:
Table 2 New SetConfigValue Method Parameters
Parameter
Description
HTTP_CONFIG_PROXY_NAME
Set the name of a web proxy
HTTP_CONFIG_PROXY_PORT
Set the port number of a web proxy
HTTP_CONFIG_PROXY_EXCEPTIONS
Specify domains that do not require web proxies
Setting Parameters
- Use HTTP_CONFIG_PROXY_NAME to set the name of the web proxy. If no proxy name is specified, the use of web proxies is disabled.
- Use HTTP_CONFIG_PROXY_PORT to set the port number of the web proxy. The default port number is 8080.
- Use HTTP_CONFIG_PROXY_EXCEPTIONS to specify domains that do not require web proxies.
Code Example 2 configures the client to send all requests via the proxy my_company.com, and specifies that my_company.com listen on port 7071. It also specifies that requests to domain1.com and domain2.com do not require a web proxy.
Code Example 2 Setting Web Proxy Parameters
helper : HTTPHelper = new();
config : HTTPConfigManager = helper.FindConfigManager();
config.SetConfigValue(HTTP_CONFIG_PROXY_NAME,‘my_company.com’);
config.SetConfigValue(HTTP_CONFIG_PROXY_PORT,7071);
config.SetConfigValue(HTTP_CONFIG_PROXY_EXCEPTIONS,
‘domain1.com,domain2.com’);
New SCM Fscript Command
A new Fscript command has been added to this release. The command enables you to export all projects in a workspace in the format used by the Source Code Management (SCM) library:
ScmExportWorkspace directory_name
This command exports all non-library projects in a workspace in the format supported by the SCM library. Projects are exported to the base directory specified with directory_name. Both relative and absolute directories can be used.
For each non-library project in the workspace a subdirectory with that project’s name is created below the base directory. Export files for that project are written to the subdirectory, in the format used by the ScmExportProject command. Table 3 lists the files exported for each component type:
Table 3 Files Exported For Each Component Type
Component Type
Files exported
Window
class_component_name.cdf
component_name.cex
component_name.fsw
Non-interface
class_component_name.cdf
component_name.cex
All other components including interfaces
component_name.cdf
When the workspace is exported with ScmExportWorkspace, a script called workspace_name.scr is written to the base directory; you can use it to import all the exported projects in the correct order.
Improved Support for Internationalization
This release provides a full set of locales for Ireland as well as a set of locales that support the ISO-8859-15 codeset.
Irish Locales
Irish locales provided in this release are listed in Table 4.
Table 4 New Irish Locales
Country
Language
Locale
Supported Codesets
Ireland
English
en_EI.asc
ASCII
en_EI.ebc
EBCDIC
en_EI.iso1
ISO_8859-1
en_EI.iso15
ISO-8859-15
en_EI.mac
Macintosh
en_EI.win
Windows
en_EI.dec
DEC
en_EI.hp8
HP_8
en_EI.850
Codepage 850
en_EI.1047
Codepage 1047
en_EI.utf8
UTF_8
ISO-8859-15 Locales
Locales that support the ISO-8859-15 codeset are listed in Table 5.
Table 5 New Locales Supporting the ISO-8859-15 Codeset
Locale
Country
Language
da_dK.iso15
Denmark
Danish
de_CH.iso15
Switzerland
German
de_DE.iso15
Germany
German
en_AU.iso15
Australia
English
en_CA.iso15
Canada
English
en_EI.iso15
Ireland
English
en_GB.iso15
Great Britain
English
en_HK.iso15
Hong Kong
English
en_MY.iso15
Malaysia
English
en_SG.iso15
Singapore
English
en_US.iso15
United States
English
es_ES.iso15
Spain
Spanish
es_MX.iso15
Mexico
Spanish
fi_FI.iso15
Finland
Finnish
fr_BE.iso15
Belgium
French
fr_CA.iso15
Canada
French
fr_CH.iso15
Switzerland
French
fr_FR.iso15
France
French
is_IS.iso15
Iceland
Icelandic
it_IT.iso15
Italy
Italian
ms_MY.iso15
Malaysia
Malay
nl_BE.iso15
Belgium
Dutch
nl_NL.iso15
Netherlands
Dutch
no_NO.iso15
Norway
Norwegian
pt_PT.iso15
Portugal
Portuguese
sv_SE.iso15
Sweden
Swedish
Support for European Union Currency Added
This release includes improved support for the European Union currency symbol. Locales for European Union members that have adopted the Euro now provide the Euro currency symbol (“ €”).
Table 6 lists the locales supporting the EU currency, and indicates for each locale how the Euro is displayed.
Table 6 European Locales That Support the EU Currency
Country
Language
Locale
Supported Codesets
How Euro is displayed
Ireland
English
en_EI.asc
ASCII
EUR
en_EI.ebc
EBCDIC
EUR
en_EI.iso
ISO_8859-1
EUR
en_EI.iso15
ISO-8859-15
€
en_EI.mac
Macintosh
EUR
en_EI.win
Windows
EUR
en_EI.dec
DEC
EUR
en_EI.hp8
HP_8
EUR
en_EI.850
Codepage 850
EUR
en_EI.1047
Codepage 1047
EUR
en_EI.utf8
UTF_8
€
France
French
fr_FR.asc
ASCII
EUR
fr_FR.ebc
EBCDIC
EUR
fr_FR.iso
ISO-8859-1
EUR
fr_FR.iso15
ISO-8859-15
€
fr_FR.mac
Macintosh
EUR
fr_FR.win
Windows
EUR
fr_FR.dec
DEC
EUR
fr_FR.hp8
HP_8
EUR
fr_FR.850
Codepage 850
EUR
fr_FR.1047
Codepage 1047
EUR
fr_FR.utf8
UTF_8
€
Belgium
French
fr_BE.asc
ASCII
EUR
fr_BE.ebc
EBCDIC
EUR
fr_BE.iso
ISO-8859-1
EUR
fr_BE.iso15
ISO-8859-15
€
fr_BE.mac
Macintosh
EUR
fr_BE.win
Windows
EUR
fr_BE.dec
DEC
EUR
fr_BE.hp8
HP_8
EUR
fr_BE.850
Codepage 850
EUR
fr_BE.1047
Codepage 1047
EUR
fr_BE.utf8
UTF_8
€
Germany
German
de_DE.asc
ASCII
EUR
de_DE.ebc
EBCDIC
EUR
de_DE.iso
ISO-8859-1
EUR
de_DE.iso15
ISO-8859-15
€
de_DE.mac
Macintosh
EUR
de_DE.win
Windows
EUR
de_DE.dec
DEC
EUR
de_DE.hp8
HP_8
EUR
de_DE.850
Codepage 850
EUR
de_DE.1047
Codepage 1047
EUR
de_DE.utf8
UTF_8
€
Spain
Spanish
es_ES.asc
ASCII
EUR
es_ES.ebc
EBCDIC
EUR
es_ES.iso
ISO-8859-1
EUR
es_ES.iso15
ISO-8859-15
€
es_ES.mac
Macintosh
EUR
es_ES.win
Windows
EUR
es_ES.dec
DEC
EUR
es_ES.hp8
HP_8
EUR
es_ES.850
Codepage 850
EUR
es_ES.1047
Codepage 1047
EUR
es_ES.utf8
UTF_8
€
Finland
Finnish
fi_FI.asc
ASCII
EUR
fi_FI.ebc
EBCDIC
EUR
fi_FI.iso
ISO-8859-1
EUR
fi_FI.iso15
ISO-8859-15
€
fi_FI.mac
Macintosh
EUR
fi_FI.win
Windows
EUR
fi_FI.dec
DEC
EUR
fi_FI.hp8
HP_8
EUR
fi_FI.850
Codepage 850
EUR
fi_FI.1047
Codepage 1047
EUR
fi_FI.utf8
UTF_8
€
Italy
Italian
it_IT.asc
ASCII
EUR
it_IT.ebc
EBCDIC
EUR
it_IT.iso
ISO-8859-1
EUR
it_IT.iso15
ISO-8859-15
€
it_IT.mac
Macintosh
EUR
it_IT.win
Windows
EUR
it_IT.dec
DEC
EUR
it_IT.hp8
HP_8
EUR
it_IT.850
Codepage 850
EUR
it_IT.1047
Codepage 1047
EUR
it_IT.utf8
UTF_8
€
Netherlands
Dutch
nl_NL.asc
ASCII
EUR
nl_NL.ebc
EBCDIC
EUR
nl_NL.iso
ISO-8859-1
EUR
nl_NL.iso15
ISO-8859-15
€
nl_NL.mac
Macintosh
EUR
nl_NL.win
Windows
EUR
nl_NL.dec
DEC
EUR
nl_NL.hp8
HP_8
EUR
nl_NL.850
Codepage 850
EUR
nl_NL.1047
Codepage 1047
EUR
nl_NL.utf8
UTF_8
€
Belgium
Dutch
nl_BE.asc
ASCII
EUR
nl_BE.ebc
EBCDIC
EUR
nl_BE.iso
ISO-8859-1
EUR
nl_BE.iso15
ISO-8859-15
€
nl_BE.mac
Macintosh
EUR
nl_BE.win
Windows
EUR
nl_BE.dec
DEC
EUR
nl_BE.hp8
HP_8
EUR
nl_BE.850
Codepage 850
EUR
nl_BE.1047
Codepage 1047
EUR
nl_BE.utf8
UTF_8
€
Portugal
Portuguese
pt_PT.asc
ASCII
EUR
pt_PT.ebc
EBCDIC
EUR
pt_PT.iso
ISO-8859-1
EUR
pt_PT.iso15
ISO-8859-15
€
pt_PT.mac
Macintosh
EUR
pt_PT.win
Windows
EUR
pt_PT.dec
DEC
EUR
pt_PT.hp8
HP_8
EUR
pt_PT.850
Codepage 850
EUR
pt_PT.1047
Codepage 1047
EUR
pt_PT.utf8
UTF_8
€
Greece
Greek
el_GR.asc
ASCII
EUR
el_GR.iso
ISO_8859-7
EUR
el_GR.win
Windows
EUR
Bugs Fixed in Unified Development Server 5.1.3
Below is a short description of the most important bugs fixed in Unified Development Server 5.1.3.
Table 7 Fixed Bugs in Unified Development Server 5.1.3
Bug Number
Description
4614883
DateTimeData.SetCurrent() is not thread safe
4618611
128-character limit on LDAPSession.modify
4620166
Font deserialization problems in DisplaySystem
4623698
TCP/IP Keepalive not enabled on VMS
4625276
Documentation: Info on optionList of ConnectDB method is inconsistent and incomplete.
The optionList element DB_SYB_PACKETSIZE for the ConnectDB method was previously undocumented. This allows you to set a larger packetsize for an application’s connection to a Sybase database.
DB_SYB_PACKETSIZE is now documented in the online help.
Open the online help, select the index, and look for the following:
4625734
AfterCurrentNodeChange event not received in ListView dragging & dropping a row
4627153
Import statements in generated Java
4627525
File needed to compile/link XMLSvr missing in the NT version of the product
4631185
Unhandled exception in XactMgr hangs system
4638138
Replicated partitions don't start reliably
4645907
LoadLibrary sometimes causes Mutex errors
4649558
Drag and drop causes segv if dragged widget is moved
4652604
SetPrinterName does not affect printer highlighted in PrintDialog on NT
4673432
Express method NumericData class SetValue modified to handle emtpy string.
4674432
Eliminate infrequent error: qqos_Panic: FATAL_ERROR: Select/Poll failed
4677567
Serializing qqsh_Mutex error
4681459
Importing a certificate using SHA/RSA causes segv
4683065
Invoking a method on an interface during C++ call-in causes a segv
4683077
GetUsageTime returns access time for both modification and access on Unix
4686947
Unresolved symbols auto-compiling partition containing XMLParser fails
4703288
UDS passes incorrect position values to ActiveX control
4703897
Wrong cookie expiration date template used in HTTPSupport library
4706964
Exception: Attempt to cast an object of class intf to interface intf
4729673
Long project names cause syntax errors when compiling
4743836
HTTPSupport overrides the content-type to “multipart/mixed”
4749288
DateFormat of Japanese Emperor era fails
4752159
NT GUI apps require an extra button click
4759779
ArrayField display is inconsistent
4763184
Problem with compmsg on Windows NT.
4763337
Socket files not cleaned up
4765906
DirectoryFile.Move can cause recursive directory creation
4780485
After edit, content of TextEditField truncated
4780726
RequestFocus does not work correctly with ActiveXField
4792456
UDS XML APIs are vulnerable to an XML Denial-of-service attack
For more information about this bug fix, see Sun knowledgebase article 8366.
Title: Fix for Possible Denial of Service (DOS) Vulnerability in XML Parsers
http://sunsolve.sun.com/pub-cgi/retrieve.pl?doc=fsunone%2F8366
4795761
Incorrect data type mapping in XMLSvr Java generation
DoubleData now maps to a Double
FloatData now maps to a Float
long maps to an intThis is the expected behavior. The documentation states that a long maps to a long. This is incorrect.
4801007
DirectoryFile.ListFiles not work on NT/2000/XP
4814824
Time for ErrorMgr.ShowErrors to log exceptions grows exponentially with exception size.
4817747
Envmgr partition of connected environment gets SEGV in LocationField method.
4817767
Given a character field, empty string passed by UDS to Sybase gets converted and inserted as NULL for first character, then padded with spaces for remainder of field.
4869911
Calls to ExternalConnection class fail with “qqos_Panic: Select/Poll failed” when the OS runs out of file descriptors.
4870672
SubEnv envmgrs of connected environments crash if SuperEnv encounters a network problem.
Hardware and Software RequirementsUDS Version 5.1.3 has been certified for specific combinations of hardware, operating systems, and third party software, as described in the platform matrix available at the following location:
http://docs.sun.com/db/coll/S1_UnifiedDevelopmentServer_51
Support for SOAP v1.1
UDS 5.1.3 conforms with SOAP v1.1, as defined by the W3C (http://www.w3.org/TR/2000/NOTE-SOAP-20000508), with some limitations.
Limitations include issues such as interoperability with systems that require or prohibit type specifications and support for arrays, unsigned integers, and In-Out parameters. For more information on SOAP support in UDS 5.1.3, including information on possible workarounds for some limitations, refer to the Sun Knowledge Base article 7655, available at:
http://sunsolve.sun.com/pub-cgi/retrieve.pl?doc=fsunone%2F7655
Installation NotesThe installation guides provided with this release do not describe how to unpack the distribution files before you begin installing the software. This section describes how to unpack the distribution files and then begin the installation process.
Distribution File Formats
This release is available as a download from the Sun Online Support Center for currently supported customers and on CD for new customers. The format of the distribution files varies slightly, depending on whether you download the files or receive them on a CD.
Table 8 Distribution Files for UDS
Distribution Source
Details
Sun Online Support Center
Distributions from Sun Online Support Center are available according to platform. Each platform contains a single tar (or zip) file that itself contains all the UDS product components for that platform. Extracting the contents of this file produces a tar or zip file for each component. The following section, "Unpacking a UDS Distribution," describes how to extract the distribution files for each product component prior to installation.
CD
New customers to UDS receive a set of UDS distribution CDs. Use the UDS installation Guide to install the product from the CD.
Unpacking a UDS Distribution
The process for unpacking the distribution varies according to the platform.
The following sections provide instructions for unpacking the files into a local directory for each platform. After unpacking the files into a local directory, you can follow the procedures in the installation guides to proceed with installing UDS. The following installation guides are available from the UDS Version 5.0 Documentation distribution:
Windows Platforms
For Windows platforms, the distribution file is a self-extracting executable file that begins with the prefix “pc_w32_.” For example, the self-extracting executable for UDS Runtime is:
Execute this file to unpack the distribution to a local directory. After unpacking the file, proceed with the installation, as described in the sections for installing on Windows platforms in the installation guides.
UNIX Platforms
For UNIX platforms, the distribution file is a tape archive (tar) file whose contents must be extracted to a local directory prior to installation. Each UNIX platform has a separate distribution file. For example, the following distribution files are available:
Before extracting the files, make sure you have enough disk space to hold the contents of the tar files. The following table lists the disk space requirements for the contents of the extracted files.
Table 9 UNIX Disk Space Requirements for Extracting Distribution Files
UDS Product Component
UNIX Platform
Disk Space Required (Approx.)
UDS
IBM RS/6000
Other Platforms
92 MB
80 MB
Runtime Version
IBM RS/6000
Other Platforms
46 MB
34 MB
Web Enterprise
Compaq Tru64 UNIX
IBM RS/6000
HP 9000Other Platforms
62 MB
45 MB
Express
All Platforms
7 MB
To extract the installation files, copy the appropriate distribution file for your platform to a local directory. Then use the tar command to extract the installation files. For example, on Sun SPARC the command would be:
The extracted files reside in a top-level CDROM_PlatformName directory that corresponds to a root directory on a CD image. You can now proceed with the installation, as described in the sections for installing on UNIX platforms in the installation guides.
Compaq Open VMS Platform
For Open VMS, the distribution file is a self-extracting executable file that begins with the prefix “axp_vms_.” For example, the self-extracting executable for UDS Runtime is:
Copy this file to a local directory and then execute your copy of the file:
This unpacks the distribution to your local directory. After unpacking the file, proceed with the installation, as described in the sections for installing on Open VMS in the installation guides.
Errata and Unified Development Server Documentation UpdatesIn the Unified Development Server “Integrating with External Systems” manual, page 302 states:
“The following table lists the iPlanet UDS libraries for which iPlanet UDS provides C++ APIs, along with the files that map the C++ handle classes to TOOL classes. For more information, see the iPlanet UDS online Help. “
None of the files listed in the table, such as framework.txt, are in FORTE_ROOT/install/inc/handles directory, as the manual describes.
The files do not exist.
Documentation References to the Platform Matrix
The iPlanet UDS System Installation Guide and other manuals provide an outdated URL to the Unified Development Server platform matrix. The correct URL to the platform matrix is:
http://docs.sun.com/db/coll/S1_UnifiedDevelopmentServer_51
Documentation in Text Format
You can download a full zipped set of Sun ONE UDS 5.0 documentation in ASCII file format.
We provide these files for individuals who are unable to use the PDF files as delivered. The ASCII files can be used with assistive technologies that enable specialized input and output capabilities and make the documentation accessible by people with disabilities.
Known IssuesThis section contains a list of the more important known issues at the time of the Unified Development Server 5.1.3 release.
Table 10 Known Issues With UDS 5.1.3
Bug Number
Description
4658532
Fscript-generated Java files do not contain the correct type conversion.
In the manual Integrating with External Systems, Table 7-1 on page 139 states that a UDS long Data Type maps to a Java long Data Type. This is incorrect. A UDS long Data Type maps to Java int Data Type.
4720947
qqxd_attr class is not a subclass of qqxd_Node exception
Workaround:
Make the XMLDOM2 library a supplier plan to your XML project and instantiate something from it, like an Element, in one of the service object’s init methods. This forces the library to load.4843801
ftexec SEGV during dabasesp run against DB2 on Solaris 8.
No Workaround
4875645
Private attributes are found in WSDL generated by XML Server
Workaround:
XML Server does not serialize/deserialize the private attributes, so XML Server behavior is still consistent. Remove private attributes in generated WSDL document.For example, strPrivate is a private string attribute in UDS. Under "types" in WSDL document, locate this private attribute and delete it before generating third party proxies and clients with the WSDL document.
<types>
....
<complexType name="SimpleType">
<sequence>
<element name="i" type="xsd:int"/>
<element name="sh" type="xsd:short"/>
<element name="str" type="xsd:string"/>
<element name="strPrivate" type="xsd:string"/>
</sequence>
</complexType>
</types>
How to Report Problems and Provide FeedbackIf you have problems with Sun ONE Unified Development Server, contact Sun customer support using one of the following mechanisms:
- Sun Software Support services online at
http://www.sun.com/service/sunone/softwareSo that we can best assist you in resolving problems, please have the following information available when you contact support:
- Description of the problem, including the situation where the problem occurs and its impact on your operation
- Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem
- Detailed steps on the methods you have used to reproduce the problem
- Any error logs or core dumps
Sun Welcomes Your Comments
Sun is interested in improving its documentation and welcomes your comments and suggestions. Email your comments to Sun at this address:
Please include the part number (816-6750-10) of the document in the subject line and the book title (Unified Development Server 5.1.3 Release Notes) in the body of your email.
Additional Sun ResourcesUseful Sun ONE information can be found at the following Internet locations:
- Documentation for Unified Development Server
http://docs.sun.com/db/coll/S1_UnifiedDevelopmentServer_51- Sun ONE Documentation
http://docs.sun.com/prod/sunone- Sun ONE Professional Services
http://www.sun.com/service/sunps/sunone- Sun ONE Software Products and Service
http://www.sun.com/software- Sun ONE Software Support Services
http://www.sun.com/service/sunone/software- Sun ONE Support and Knowledge Base
http://www.sun.com/service/support/software- Sun Support and Training Services
http://www.sun.com/supportraining- Sun ONE Consulting and Professional Services
http://www.sun.com/service/sunps/sunone- Sun ONE Developer Information
http://sunonedev.sun.com- Sun Developer Support Services
http://www.sun.com/developers/support- Sun ONE Software Training
http://www.sun.com/software/training- Sun Software Data Sheets
http://wwws.sun.com/software
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Sun, Sun Microsystems, the Sun logo, Solaris, Java and the Java Coffee Cup logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Use of Unified Development Server is subject to the terms described in the license agreement accompanying it.
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